Set up email sending (SMTP or Amazon SES)

Before you can send an email campaign, you need to connect a sender — either an SMTP account or Amazon SES. This is at /admin/smtp-settings.

Add a sender

1. Open Settings → SMTP Settings → Add Configuration. Go to /admin/smtp-settings and click Add Configuration.

2. Provider. Choose SMTP or Amazon SES.

3. General Information. Give it a name you'll recognize (e.g. "Marketing – Brevo").

4. Server Configuration / AWS Configuration.

   • SMTP — host, port (usually 587), and the encryption option (e.g. TLS).
   • Amazon SES — pick the AWS region (e.g. Asia Pacific (Mumbai)).

5. Authentication / AWS Credentials. SMTP username and password, or SES access key and secret.

6. Sender Information. The from name and from email recipients will see. The from address must be verified with your provider.

7. Save. HexaFloww runs a live connection test before saving, so wrong credentials are caught now rather than mid-campaign.

   

Test it

From the configurations list, use the Test button, enter an address, and send yourself a message to confirm delivery.

Common problems

• "Authentication failed (535)" — wrong username or password, or your provider needs an app password.
• "Connection timed out" — wrong host or port, or a firewall is blocking it.
• SES "email address not verified" — verify the from address (or domain) in the SES console first.
• Emails land in spam — verify your domain (SPF, DKIM) with your provider, and warm up a new sender slowly.