Unlocking new capabilities as you grow. Plans scale up when you need more seats, projects, or credits with no hidden restrictions.
Testing WhatsApp as a channel, solo or with a very small team.
Starts with the essentials:
Adding email and bringing every conversation into one inbox.
Everything in WhatsApp Only, plus:
More room to grow, same toolset built for a growing team.
Everything in Growth, plus:
Multiple projects or client accounts and heavy AI usage.
Everything in Pro, plus:
Agencies and larger organizations running many projects at once. Get custom projects, tailored seats, dedicated onboarding, custom AI credit allocation, and volume-based rates.
See exactly what is included in each plan tier.
| Feature | WhatsApp Only | Growth | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Projects | 1 | 1 | 3 | 10 | Custom |
| Team members | 3 | 5 | 10 | 20 | Custom |
| AI credits/mo | 1,000 | 5,000 | 25,000 | Custom | |
| WhatsApp marketing | |||||
| AI Assistant suggestions | |||||
| Email Campaign Automation | |||||
| Full social inbox | |||||
| Core CRM (clients/segments) | |||||
| Dedicated onboarding |
* Note: WhatsApp marketing credits / Meta conversation charges are not included in any plan and must be paid directly by the user via Meta WABA.
Yes. Every new account starts on a 14-day trial with full Growth-plan features — email campaigns, WhatsApp marketing, and the complete social inbox — so you can evaluate everything before choosing a plan.
No. Every plan includes the platform itself — template builder, broadcast wizard, delivery and cost tracking — but Meta's own per-conversation WhatsApp charges are billed separately and paid directly through your WhatsApp Business Account.
Each AI-generated reply suggestion, buying-intent score, or automated handoff uses one credit. Growth includes 1,000 credits/month, Pro 5,000/month, and Business 25,000/month, with a custom allocation on Enterprise.
Yes, from Settings → Billing at any time. Upgrades take effect immediately; downgrades take effect at the end of your current billing cycle.
WhatsApp Only covers WhatsApp marketing, the AI assistant, and core CRM (clients, segments, automations) for 1 project and 3 team members. Growth adds email campaigns and the full social inbox — Messenger, Instagram, and WhatsApp in one queue — plus 5 team members and 1,000 AI credits/month.
Yes. HexaFloww connects through Meta's official WhatsApp Cloud API rather than a reseller or QR-code workaround, so your WhatsApp Business Account is provisioned through Meta's own approval flow.