Account & Settings

Notifications

The bell menu, the notifications page, and what triggers each alert.

View as Markdown

HexaFloww keeps an in-app notification feed for things that need your attention — a campaign finished, a WhatsApp template was rejected, an import failed, a payment issue, and more.

Where to see them

  • Bell menu (top bar) — the latest few, with an unread count. "Mark all read" and "View all" are here, plus a sound on/off toggle.
  • Notifications page (/admin/notifications) — the full history, with category filter tabs, multi-select (mark read / unread / delete), and grouping of similar alerts.

Notification bell dropdown with recent alerts
Notification bell dropdown with recent alerts

How they work

  • One notification per event, shared across your team — when anyone reads or dismisses it, it clears for everyone in that project.
  • You see notifications for your active organization plus the project you currently have open. Switching projects switches the feed.
  • Warning and error notifications also pop a brief toast in the corner when they arrive.

What triggers them

See What each notification means for the full list and what to do about each.

High-volume events (like every new inbound DM) are deliberately not notifications — those show as a badge on the inbox instead.