Is HexaFloww a good Zoko alternative?

Yes, if you sell beyond Shopify or market beyond WhatsApp. HexaFloww covers WhatsApp campaigns, a shared inbox and Shopify cart and order messages like Zoko, and adds email, AI replies, bookings and Google review tools, priced in rupees. Zoko is stronger for ready-made Shopify flows and WhatsApp calling.

How much does Zoko cost?

Zoko’s pricing page lists four plans in US dollars — Starter at 49.99, Plus at 79.99, Elite at 139.99 and Max at 499.99 a month — billed monthly or yearly. Instagram, custom flows and AI agents cost extra, and WhatsApp conversation credits are prepaid on top.

How much does HexaFloww cost?

HexaFloww starts at ₹999/month for the WhatsApp Only plan. Growth costs ₹1,999/month and adds email, the social inbox and Google Business Profile tools. Pro is ₹3,999 and Business is ₹6,999. Prices are before GST, and WhatsApp message fees are billed separately by Meta.

Does Zoko charge a markup on WhatsApp messages?

On Starter, yes — Zoko lists a markup on every conversation. Plus, Elite and Max include a set number of conversations with no markup, then charge a small fee per conversation. HexaFloww doesn’t add a markup: Meta bills message fees, and HexaFloww tracks the real cost of each campaign.

Which is better for Shopify stores?

For a Shopify-only WhatsApp setup, Zoko goes deeper with 11 free pre-built flows, including COD confirmation and COD-to-prepaid. HexaFloww covers abandoned carts, order status, “where’s my order” replies and product sync, and adds email, Instagram, Messenger and Google reviews for brands that market across channels.

Does Zoko support email marketing?

No. Zoko’s plans cover WhatsApp, Instagram, Facebook, calling, a chat widget and pop-ups, but not email campaigns. HexaFloww’s Growth plan includes email with A/B testing and Smart Send, in the same journeys as WhatsApp.

Which is safer for my WhatsApp number’s quality rating?

HexaFloww has built-in rails aimed at protecting your number: it enforces opt-in, applies per-contact frequency caps, pauses campaigns if your quality rating turns red and stops a campaign if too many early sends fail. These reduce the blocks and reports that lower your rating.

Can I move from Zoko to HexaFloww without losing my number?

Yes. Your WhatsApp Business number belongs to your Meta account, so it can be connected to HexaFloww after you disconnect it from Zoko. Connect your Shopify store, import your contacts and sync or re-submit your approved templates.

HexaFloww vs Zoko: The Zoko Alternative for Indian Brands

HexaFloww vs ZokoBeyond Shopify, Beyond WhatsApp

Zoko is a WhatsApp platform built for Shopify brands, with ready-made e-commerce flows. HexaFloww covers WhatsApp campaigns and Shopify cart and order messages too — and adds email, AI replies, bookings and Google reviews in rupee plans from ₹999/month. Here’s an honest, side-by-side look.

HexaFloww or Zoko?
Here’s the honest answer.

If you market beyond Shopify and WhatsApp, HexaFloww is the better fit: it runs WhatsApp campaigns with safety rails and Shopify cart messages, and adds email, AI replies, bookings and Google reviews from ₹999/month, billed in rupees. Zoko is the stronger pick for Shopify-only brands that want ready-made COD and review flows and WhatsApp calling.

See the full comparison

4 areas where HexaFloww comes out ahead

3 ties where it depends on your business

2 areas where Zoko is stronger

Two good tools.
Built for different jobs.

Zoko is a capable, Shopify-first WhatsApp tool priced in dollars, with flows and AI agents sold as add-ons. HexaFloww is built around the whole marketing workflow: WhatsApp with safety rails, Shopify cart and order messages, email, a four-channel inbox, AI replies, bookings and Google reviews, priced in rupees.

Feature	HexaFloww	Zoko
WhatsApp
Official WhatsApp Business API	Meta Cloud API, your own number	Official API, bring your own number
Broadcasts & segments	Campaign wizard, scheduling, dynamic segments	Bulk broadcasts with tags and segments
Number-protection rails	Frequency caps, quality auto-pause, failure circuit breaker	No equivalent rails listed
WhatsApp booking	Slots, reminders, Google Calendar sync	Not listed
WhatsApp calling	Not offered	500–4,000 minutes included by plan
Shopify & commerce
Abandoned cart & order updates	Cart, placed, fulfilled, delivered and cancelled triggers	Included in 11 free e-commerce flows
COD confirmation & COD-to-prepaid	Not built in	Free pre-built flows
“Where’s my order” replies	Live Shopify lookup, verified against the buyer’s number	AI agent, charged per resolution after 100 free
Catalog	Product sync and catalog order capture	WhatsApp catalog and catalog messages
Inbox, AI & beyond
Inbox channels	WhatsApp, Messenger, Instagram and TikTok	WhatsApp and Facebook; Instagram as a paid add-on
AI replies	Included; trained on your website and documents	AI agents per agent per month, plus usage fees
Email campaigns	Builder, A/B tests, Smart Send (Growth plan)	Not offered
Google reviews & SEO	Review replies, posts, Search Console, GA4, SEO audit	Not offered
Pricing & billing
Currency	Rupees, GST added at checkout	US dollars
Starting price	₹999/month	49.99 USD a month
Message fees	Billed by Meta, no markup	Markup on Starter; no-markup allowance on Plus and above
Team seats	3–20 seats by plan	Unlimited on Starter; 5–30 on higher plans

Feature

HexaFloww

Zoko

Official WhatsApp Business API

Meta Cloud API, your own number

Official API, bring your own number

Broadcasts & segments

Campaign wizard, scheduling, dynamic segments

Bulk broadcasts with tags and segments

Number-protection rails

Frequency caps, quality auto-pause, failure circuit breaker

No equivalent rails listed

WhatsApp booking

Slots, reminders, Google Calendar sync

Not listed

WhatsApp calling

Not offered

500–4,000 minutes included by plan

Shopify & commerce

Abandoned cart & order updates

Cart, placed, fulfilled, delivered and cancelled triggers

Included in 11 free e-commerce flows

COD confirmation & COD-to-prepaid

Not built in

Free pre-built flows

“Where’s my order” replies

Live Shopify lookup, verified against the buyer’s number

AI agent, charged per resolution after 100 free

Catalog

Product sync and catalog order capture

WhatsApp catalog and catalog messages

Inbox, AI & beyond

Inbox channels

WhatsApp, Messenger, Instagram and TikTok

WhatsApp and Facebook; Instagram as a paid add-on

AI replies

Included; trained on your website and documents

AI agents per agent per month, plus usage fees

Email campaigns

Builder, A/B tests, Smart Send (Growth plan)

Not offered

Google reviews & SEO

Review replies, posts, Search Console, GA4, SEO audit

Not offered

Pricing & billing

Currency

Rupees, GST added at checkout

US dollars

Starting price

₹999/month

49.99 USD a month

Message fees

Billed by Meta, no markup

Markup on Starter; no-markup allowance on Plus and above

Team seats

3–20 seats by plan

Unlimited on Starter; 5–30 on higher plans

Area 01 · WhatsApp campaigns

Tie

WhatsApp campaigns: both are capable

Broadcasting approved templates to a segmented list is the core job of both tools, and both handle it well.

HexaFloww

4-step campaign wizard with a live audience preview
Scheduling and wave sending in every plan
Dynamic segments on Shopify and contact fields
Delivered, read and replied tracking per recipient

Zoko

Bulk broadcasts with tags and segments
Click-to-WhatsApp ads support
Detailed analytics on every plan

Verdict: A tie for everyday broadcasts.

Explore WhatsApp marketing

Area 02 · Number safety & cost

HexaFloww

Number safety and cost tracking

A WhatsApp number that gets blocked or reported too often drops in quality and messaging limits. HexaFloww builds protection into every campaign.

HexaFloww

Opt-in enforced and suppressed contacts skipped automatically
Per-contact frequency caps, default 24 hours and 3 a week
Campaigns auto-pause if your quality rating turns red
Stops a campaign if over 20% of early sends fail
Each message priced at Meta’s rate card, with no markup

Zoko

Prepaid conversation credits
Markup on every conversation on Starter
No-markup allowance on Plus, Elite and Max

Verdict: HexaFloww wins for protecting your number and keeping message costs transparent.

Browse WhatsApp templates

Area 03 · Inbox

Tie

Inbox: four social channels vs calling

Both tools give your team a shared inbox on one WhatsApp number. They differ on what sits alongside it.

HexaFloww

WhatsApp, Messenger, Instagram DMs and TikTok in one inbox (Growth)
Instagram included, not an extra fee
Assignment with an email to the assignee

Zoko

WhatsApp and Facebook; Instagram as a paid add-on
Auto-distribution of chats and quick replies
Unlimited agents on Starter

Verdict: A tie: HexaFloww for TikTok and included Instagram, Zoko for unlimited Starter seats.

See the unified inbox

Area 04 · AI

Tie

AI: included replies vs specialist agents

Both tools answer customers with AI. HexaFloww includes one AI responder; Zoko sells specialist agents.

HexaFloww

AI auto-reply trained on your website, documents and notes
Hands chats to a human when it should
Removes any link that isn’t from your own site
Scores every inbound chat for buying intent from 1 to 10

Zoko

AI agents billed per agent per month
FAQ and order-tracking agents charged per resolution after 100 free
Sales agent that takes orders for 3% of order value

“Do you have this kurta in medium, and when will it reach Pune?”

Verdict: A tie: HexaFloww on value, Zoko for an AI agent that takes orders.

How AI auto-replies work

Area 05 · Email

HexaFloww

Email marketing: only in HexaFloww

Zoko doesn’t send email campaigns, so Zoko brands that send newsletters pay for a second tool. HexaFloww’s Growth plan includes email.

HexaFloww

Drag-and-drop builder and reusable templates
A/B tests on content or send time, with automatic winner
Smart Send at each contact’s usual opening hour
Email and WhatsApp steps in the same cart-recovery journey

Zoko

No email campaigns
Flows cover WhatsApp and Instagram

“Email the abandoned-cart reminder first, then WhatsApp anyone who hasn’t opened it in a day.”

Verdict: HexaFloww wins — email and WhatsApp in one plan and one journey.

Explore email campaigns

Area 06 · Booking

HexaFloww

Appointments: WhatsApp booking with reminders

Not every business is a store. For clinics, salons and studios, HexaFloww handles bookings inside WhatsApp.

HexaFloww

Booking inside WhatsApp with live slot availability
Automatic reminders before each appointment
One-way sync to Google Calendar

Zoko

No booking calendar or reminders listed
Built around Shopify store workflows

Verdict: HexaFloww wins for appointment-based businesses.

See WhatsApp booking

Area 07 · Reviews & SEO

HexaFloww

Google reviews and website SEO

Zoko can collect product reviews on WhatsApp. HexaFloww manages your Google Business Profile and website search performance.

HexaFloww

Reply to Google reviews with AI-drafted suggestions
Publish Google Business Profile posts
Search Console and Google Analytics 4 reports
PageSpeed checks and an SEO audit

Zoko

Collect product reviews on WhatsApp
Review sync to a Shopify reviews app as a paid flow
No Google review or SEO tools

Verdict: HexaFloww wins for getting found on Google.

Google Business Profile tools

Area 08 · Shopify flows

Zoko

Ready-made Shopify flows: Zoko’s edge

Zoko ships pre-built WhatsApp flows for the problems Indian Shopify brands face every day.

HexaFloww

Abandoned-cart trigger and order placed, fulfilled, delivered and cancelled triggers
Journeys you build from wait, message and condition steps
No ready-made COD confirmation or COD-to-prepaid flow

Zoko

11 free flows: abandoned checkout, COD confirmation, COD-to-prepaid, reorder, upsell
Order shipped, delivered and cancelled notifications
Custom flows billed per flow per month

Verdict: Zoko wins for Shopify brands that want COD flows out of the box.

HexaFloww for e-commerce

Area 09 · Calling & widgets

Zoko

WhatsApp calling, pop-ups and chat widget

Zoko includes a few store-front and calling tools that HexaFloww doesn’t offer.

HexaFloww

Free WhatsApp link, QR code and chat button generators
No WhatsApp calling or pop-up campaigns

Zoko

500 to 4,000 WhatsApp calling minutes by plan
Chat widget and pop-up campaigns to collect numbers
API and webhooks on every plan

Verdict: Zoko wins on calling and on-site capture tools.

Free WhatsApp chat button

HexaFloww vs Zoko: Beyond Shopify, Beyond WhatsApp

HexaFloww or Zoko?
Here’s the honest answer.

Key takeaways

Two good tools.
Built for different jobs.

Choose HexaFloww if…

Choose Zoko if…

HexaFloww vs Zoko.
Feature by feature.

WhatsApp

Shopify & commerce

Inbox, AI & beyond

Pricing & billing

9 areas.
Each with a clear winner.

WhatsApp campaigns: both are capable

Number safety and cost tracking

Inbox: four social channels vs calling

AI: included replies vs specialist agents

Email marketing: only in HexaFloww

Appointments: WhatsApp booking with reminders

Google reviews and website SEO

Ready-made Shopify flows: Zoko’s edge

WhatsApp calling, pop-ups and chat widget

Pick by business type.
And where Zoko wins.

Multi-channel D2C brands

Clinics, salons & studios

Marketing agencies

Restaurants & cafés

Shopify-only COD brands

Brands that sell on calls

Where Zoko is the better choice

Switching from Zoko?
Six steps, one afternoon.

Connect Shopify

Import other contacts

Move your number

Sync your templates

Rebuild cart and order journeys

Train your AI

HexaFloww vs Zoko.
Questions people ask.

More comparisons.

HexaFloww vs Zoko: Beyond Shopify, Beyond WhatsApp

HexaFloww or Zoko?Here’s the honest answer.

Key takeaways

Two good tools.Built for different jobs.

Choose HexaFloww if…

Choose Zoko if…

HexaFloww vs Zoko.Feature by feature.

WhatsApp

Shopify & commerce

Inbox, AI & beyond

Pricing & billing

9 areas.Each with a clear winner.

WhatsApp campaigns: both are capable

Number safety and cost tracking

Inbox: four social channels vs calling

AI: included replies vs specialist agents

Email marketing: only in HexaFloww

Appointments: WhatsApp booking with reminders

Google reviews and website SEO

Ready-made Shopify flows: Zoko’s edge

WhatsApp calling, pop-ups and chat widget

Pick by business type.And where Zoko wins.

Multi-channel D2C brands

Clinics, salons & studios

Marketing agencies

Restaurants & cafés

Shopify-only COD brands

Brands that sell on calls

Where Zoko is the better choice

Switching from Zoko?Six steps, one afternoon.

Connect Shopify

Import other contacts

Move your number

Sync your templates

Rebuild cart and order journeys

Train your AI

HexaFloww vs Zoko.Questions people ask.

More comparisons.

HexaFloww or Zoko?
Here’s the honest answer.

Two good tools.
Built for different jobs.

HexaFloww vs Zoko.
Feature by feature.

9 areas.
Each with a clear winner.

Pick by business type.
And where Zoko wins.

Switching from Zoko?
Six steps, one afternoon.

HexaFloww vs Zoko.
Questions people ask.