WhatsApp Appointment Booking
Let customers book a slot in chat - confirmed instantly
Customers pick a service and an open slot right inside WhatsApp. HexaFloww checks real availability, confirms instantly, sends reminders as approved templates, and can mirror the booking to Google Calendar.
Built to carry the whole job
Booked in the chat
Customers pick a service and slot without leaving WhatsApp - built on a booking Flow.
Never double-booked
Slots are reserved the moment they're claimed, checked against real availability.
Reminders that actually send
Configurable lead times, sent as Meta-approved templates so they work outside the 24-hour window.
Calendar in sync
Every confirmed booking mirrors to Google Calendar, one-way, per service.
Up and running in three steps
Create a service and set hours
Timezone, weekly availability, slot length, buffer, and minimum lead time.
Send the booking flow
From the inbox or a template's Flow button - customers pick a service and an open slot.
Reminders and sync run automatically
Turn on reminders and Google Calendar sync per service; both run without manual work.
Common questions
Can a customer double-book the same slot?
No - HexaFloww checks real availability against a database unique index the moment a slot is claimed, so it's reserved instantly or shown as unavailable.
Do reminders need an approved WhatsApp template?
Yes - reminders fire outside the 24-hour free-message window, so each one must use a Meta-approved template with placeholders mapped to the booking details.
What happens if someone cancels or reschedules?
Cancelling frees the slot immediately; rescheduling moves the booking to the new slot - both update the customer and admin notifications.
Is the Google Calendar sync two-way?
No - it's one-way, from HexaFloww bookings to the calendar. Editing the calendar event directly doesn't change the booking.
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