WhatsApp & Multi-Channel Marketing for E-commerce & D2C
Drive repeat sales & recover abandoned carts
Cart-abandonment nudges, order and shipping updates, and back-in-stock alerts sent as approved WhatsApp templates so they land even outside the 24-hour reply window - plus a product catalog customers can browse and order from right inside the chat.
📦 Order Update from UrbanCraft
Hi Alex! Your order #84920 has shipped and is out for delivery today. Track live below.
4.8x ROI vs Email
What slows you down without it
- Abandoned carts that never get a follow-up
- Order and shipping updates scattered across email, SMS, and a courier's own app
- "Where's my order" questions that eat up support time
- No shared view of a customer across your store, email list, and WhatsApp
Built from these solutions
Questions from e-commerce & d2c teams
Can HexaFloww recover abandoned Shopify carts automatically?
Yes - the shopify_cart_abandoned trigger checks every 5 minutes and can send a WhatsApp reminder as an approved template, so it reaches customers even outside the 24-hour free-reply window.
Can customers browse and order products inside WhatsApp?
Yes - connect a Meta Commerce Manager catalog fed by your synced Shopify products, and customers can browse and build a cart natively in WhatsApp. Every submitted cart becomes a lead with a computed total automatically.
Does a 'where's my order' question get answered automatically?
Yes - an order-number match in an inbound WhatsApp message triggers a live Shopify order lookup, and only replies if the sender's WhatsApp number matches the order's phone number.
Are order-status updates sent automatically as orders progress?
Yes - order placed, fulfilled, delivered, and cancelled triggers fire inline from the Shopify webhook, so customers get updates without anyone sending them manually.
See it running on your own contacts
3-day free trial, full Growth-plan features, no credit card required.