WhatsApp Catalog & Commerce
Browse, cart, and order - inside the chat
Connect your Meta Commerce Manager catalog, fed by your synced Shopify products, so customers can browse and build a cart natively in WhatsApp - every submitted cart becomes a lead with a computed total.
Built to carry the whole job
Native WhatsApp browsing
Customers browse and build a cart inside the chat once your catalog is connected and visible.
Shopify-synced products
Product data comes from your synced Shopify catalog - changes push automatically after the first sync.
Carts become leads
A submitted cart is saved, priced, and turned into a lead automatically, with an admin alert.
You control visibility
Turn cart and catalog visibility on or off from HexaFloww, matching what's live in Meta Business Suite.
Up and running in three steps
Connect your catalog
Paste your Meta Commerce Manager Catalog ID and link your synced Shopify store.
Turn on visibility
Enable cart and catalog visibility so customers can browse and check out in chat.
Push your products
Push the catalog to Meta - large catalogs run as a background job you can watch.
Common questions
Does HexaFloww create the Shopify order from a WhatsApp cart?
No - HexaFloww saves the cart, computes a total, and creates a lead, but the actual purchase still happens in Shopify. Existing order-status messages take over once a real order is placed.
Do I need a Shopify store connected?
Yes - product data for the catalog comes from your synced Shopify store, which needs product sync turned on first.
Who creates the Meta catalog itself?
You do, in Meta Commerce Manager - HexaFloww connects to an existing catalog by ID rather than creating one for you.
Is WhatsApp Commerce fully verified yet?
It's built and functional, but confirm the catalog_management permission is active on your Meta app and test with a small catalog first before relying on it at scale.
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