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Comparison

HexaFloww vs LimeChat: Published Prices, Every Channel

LimeChat builds AI chat and voice agents for large consumer brands, with WhatsApp marketing and support suites priced on request. HexaFloww is a self-serve marketing suite: WhatsApp campaigns, email, a social inbox, AI replies, bookings and Google reviews, from ₹999/month. Here’s an honest, side-by-side look.

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HexaFloww vs LimeChat comparison: D2C brands, SMBs and agencies that want self-serve WhatsApp, email and social marketing.
The short answer

HexaFloww or LimeChat?
Here’s the honest answer.

Choose HexaFloww if you want to sign up today and run WhatsApp and email campaigns, an Instagram and Facebook inbox, AI replies and bookings on published plans from ₹999/month. Choose LimeChat if you’re a large D2C brand that wants a deployed AI chat and voice agent for support, with custom pricing.

See the full comparison
5 areas where HexaFloww comes out ahead
1 ties where it depends on your business
2 areas where LimeChat is stronger

Key takeaways

01

Both HexaFloww and LimeChat run WhatsApp campaigns, segments and abandoned-cart messages for online brands.

02

LimeChat doesn’t publish prices; HexaFloww lists plans from ₹999/month with a 3-day free trial.

03

HexaFloww’s Growth plan includes email and an Instagram, Messenger and TikTok inbox; at LimeChat these are add-ons.

04

LimeChat goes deeper on AI support agents, including voice, for brands with heavy ticket volume.

05

HexaFloww adds WhatsApp booking, Google reviews and multi-brand projects for agencies.

LimeChat builds AI agents for chat and voice, used by hundreds of consumer brands for WhatsApp marketing and customer support. HexaFloww is a self-serve marketing suite that covers WhatsApp, email, social DMs, bookings and Google from one login.

This page compares the two on WhatsApp campaigns, cart recovery, the inbox, AI, email, bookings and pricing. HexaFloww is our product, so read it as an informed opinion. Every LimeChat fact is taken from LimeChat’s own website.

Quick verdict

Two good tools.
Built for different jobs.

LimeChat is a strong choice for large D2C brands that want a deployed AI agent across chat and voice. HexaFloww gives growing brands WhatsApp campaigns, email, a four-channel inbox, AI replies, bookings and Google reviews on published rupee plans.

Best for most Indian businesses

Choose HexaFloww if…

  • You want published prices and a free trial
  • You need email campaigns in the same plan as WhatsApp
  • You want Instagram, Messenger and TikTok in one inbox without add-ons
  • You take bookings or manage Google reviews
  • You’re an agency managing several brands

Choose LimeChat if…

  • You handle very high support ticket volume
  • You want AI voice agents as well as chat
  • You want LimeChat’s team to deploy and tune your AI agent
  • You need D2C flows like COD-to-prepaid and RTO reduction
Side by side

HexaFloww vs LimeChat.
Feature by feature.

Included Partial / add-on Not offered

WhatsApp & commerce

Official WhatsApp Business API

HexaFloww: Meta Cloud API, your own number

LimeChat: Official API

Campaigns & segments

HexaFloww: Wizard, dynamic segments, scheduling on every plan

LimeChat: Campaigns, broadcasts and customer segments

Abandoned cart

HexaFloww: Cart and order-status journeys via Shopify

LimeChat: 1-click abandoned checkout, drop-off reminders

COD & RTO flows

HexaFloww: Not built in

LimeChat: COD-to-prepaid and RTO reduction flows

Number-protection rails

HexaFloww: Frequency caps, quality auto-pause, failure circuit breaker

LimeChat: Not described on its website

Inbox & AI

Instagram & Messenger

HexaFloww: Included in Growth

LimeChat: IG Suite and Omnichannel CRM add-ons

AI chat replies

HexaFloww: Self-serve, trained on your website

LimeChat: AI agents deployed with your team

AI voice

HexaFloww: Not offered

LimeChat: Chat and voice agents

Lead scoring

HexaFloww: Buying intent scored on every chat

LimeChat: Growth AI agent for lead gen

Beyond WhatsApp

Email campaigns

HexaFloww: Builder, A/B tests, Smart Send (Growth)

LimeChat: Email/SMS marketing add-on

WhatsApp booking

HexaFloww: Slots, reminders, Google Calendar sync

LimeChat: Not described

Google reviews & SEO

HexaFloww: Review replies, posts, Search Console, GA4

LimeChat: Not offered

Multi-brand projects

HexaFloww: 3–10 isolated projects by plan

LimeChat: Not described

Pricing

Published price

HexaFloww: From ₹999/month

LimeChat: Personalised pricing on request

Free trial

HexaFloww: 3 days, Growth features, no card

LimeChat: Not mentioned

Area by area

8 areas.
Each with a clear winner.

Area 01 · WhatsApp campaigns

Tie

WhatsApp campaigns: both strong

Both tools run segmented WhatsApp campaigns for online brands. HexaFloww adds automatic number protection.

HexaFloww

  • 4-step wizard with live audience preview
  • Scheduling and wave sending on every plan
  • Frequency caps and quality auto-pause
  • Follow-ups on delivered, read or replied

LimeChat

  • Campaigns, broadcasts and segments
  • Reorder and feedback campaigns
  • Click-to-WhatsApp ads flows

Verdict: A tie on campaigns; HexaFloww adds built-in safety rails.

Explore WhatsApp marketing

Area 02 · D2C flows

LimeChat

D2C flows: LimeChat goes deeper

LimeChat ships commerce-specific flows that Indian D2C brands care about.

HexaFloww

  • Abandoned-cart and order-status journeys
  • “Where’s my order” replies with phone matching
  • Email and WhatsApp steps in the same journey

LimeChat

  • One-click abandoned checkout
  • COD-to-prepaid conversion flows
  • RTO reduction and post-purchase flows
  • WhatsApp commerce bot

Verdict: LimeChat wins for D2C-specific flows.

HexaFloww for e-commerce

Area 03 · Inbox

HexaFloww

Inbox: included vs add-ons

Shoppers message you on Instagram as much as WhatsApp. HexaFloww includes every channel on Growth.

HexaFloww

  • WhatsApp, Messenger, Instagram DMs and TikTok (Growth)
  • Facebook and Instagram comment replies
  • Assignment with an email to the assignee

LimeChat

  • IG Suite add-on for stories, DMs and comments
  • Omnichannel CRM add-on
  • Agent CRM with AI copilot

Verdict: HexaFloww wins on value: every channel without add-ons.

See the unified inbox

Area 04 · AI

LimeChat

AI: self-serve replies vs deployed agents

LimeChat’s core product is AI agents for chat and voice. HexaFloww’s AI is simpler and self-serve.

HexaFloww

  • AI auto-reply trained on your website, documents and notes
  • Hands chats to a human when it should
  • Removes any link that isn’t from your own site

LimeChat

  • AI agents for chat and voice
  • Deployed in about two weeks, as it states
  • Support analytics and conversation audit
“My order hasn’t arrived. Can I change the delivery address?”

Verdict: LimeChat wins on AI depth for high-volume support.

How AI auto-replies work

Area 05 · Email

HexaFloww

Email marketing in the same plan

HexaFloww’s Growth plan includes email. LimeChat offers email and SMS as an add-on.

HexaFloww

  • Drag-and-drop builder and templates
  • A/B tests and Smart Send
  • Email and WhatsApp in one journey

LimeChat

  • Email/SMS marketing add-on
“Email the new collection, then WhatsApp anyone who clicked but didn’t buy.”

Verdict: HexaFloww wins with email included.

Explore email campaigns

Area 06 · Booking & reviews

HexaFloww

Bookings and Google reviews

For brands with stores, studios or clinics, HexaFloww adds appointments and Google reviews.

HexaFloww

  • WhatsApp booking with reminders
  • Google Calendar sync
  • AI-drafted Google review replies
  • Search Console and GA4 reports

LimeChat

  • No booking or review tools described

Verdict: HexaFloww wins for brands with physical locations.

Google Business Profile tools

Area 07 · Multi-brand

HexaFloww

Agencies and multi-brand businesses

HexaFloww keeps each brand’s contacts, channels and campaigns in its own project.

HexaFloww

  • 3 to 10 projects by plan
  • Separate WhatsApp, inbox and data per project
  • Roles from admin to viewer

LimeChat

  • Priced per brand deployment
  • Multi-brand setup not described

Verdict: HexaFloww wins for agencies.

HexaFloww for agencies

Area 08 · Pricing

HexaFloww

Pricing: published vs personalised

HexaFloww lists its prices. LimeChat quotes based on volume, AI tier and add-ons.

HexaFloww

  • From ₹999/month, paid in rupees
  • AI replies included on every plan
  • 3-day free trial, no card

LimeChat

  • Personalised pricing per suite
  • Varies by conversation volume, AI tier and add-ons
  • Meta charges billed separately

Verdict: HexaFloww wins on transparency.

See HexaFloww pricing
Who should choose which

Pick by business type.
And where LimeChat wins.

Growing D2C brands

HexaFloww

Campaigns, cart journeys, email and Instagram on one published plan.

HexaFloww for e-commerce

Brands with stores or studios

HexaFloww

WhatsApp booking, reminders and Google reviews alongside marketing.

HexaFloww for whatsapp booking

Marketing agencies

HexaFloww

Separate projects for each client brand.

HexaFloww for agencies

Restaurants & cafés

HexaFloww

WhatsApp offers, Instagram DMs and Google reviews in one place.

HexaFloww for restaurants

High-volume D2C support

LimeChat

AI chat and voice agents that automate large ticket volumes.

COD-heavy brands

LimeChat

COD-to-prepaid and RTO reduction flows.

Where LimeChat is the better choice

A useful comparison is clear about our own gaps too.

AI agents for chat and voice

Deployed AI agents for high-volume support and sales.

D2C-specific flows

COD-to-prepaid, RTO reduction and post-purchase flows.

Done-with-you setup

LimeChat deploys and tunes agents with your team.

Brand track record

Says it works with 300+ consumer brands.

Migration

Switching from LimeChat?
Six steps, one afternoon.

Moving is mostly contacts, templates and your number. Shopify, email and Instagram connect fresh in HexaFloww.

  1. 01

    Export your contacts

    Export your LimeChat contacts and tags as a CSV.

  2. 02

    Note your opt-outs

    Keep a list of opted-out contacts for HexaFloww’s suppression list.

  3. 03

    Connect Shopify

    Connect your store so customers, carts and orders sync automatically.

  4. 04

    Move your number

    Disconnect your WhatsApp number from LimeChat, then connect it to HexaFloww.

  5. 05

    Sync your templates

    Sync approved templates from Meta or re-submit any that don’t carry over.

  6. 06

    Rebuild your cart journey

    Set up abandoned-cart and order-status journeys with WhatsApp and email steps.

Tip: Switch during a quiet hour. A WhatsApp number can only sit with one provider at a time.

FAQ

HexaFloww vs LimeChat.
Questions people ask.

Still have questions?Talk to us

Yes, if you want self-serve WhatsApp and email marketing with published prices. HexaFloww covers campaigns, cart messages, a social inbox, AI replies and bookings. If you need a fully deployed AI support agent with voice for very high ticket volume, LimeChat is built for that.

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