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Comparison

HexaFloww vs Engati: Marketing Suite vs Chatbot Builder

Engati is a conversational AI platform for building chatbots and AI agents on WhatsApp, the web and voice, with prices shared on request. HexaFloww is a marketing suite: WhatsApp campaigns with safety rails, email, a social inbox, AI replies, bookings and Google reviews from ₹999/month. Here’s an honest, side-by-side look.

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HexaFloww vs Engati comparison: Indian SMBs, D2C brands and agencies that want WhatsApp, email, social and Google marketing in one place.
The short answer

HexaFloww or Engati?
Here’s the honest answer.

Choose HexaFloww if you mainly need to market: WhatsApp campaigns with number protection, email, an Instagram, Messenger and TikTok inbox, AI replies, bookings and Google reviews at a published price from ₹999/month. Choose Engati if you want to build advanced chatbots and GenAI agents across web, WhatsApp and voice, in many languages.

See the full comparison
4 areas where HexaFloww comes out ahead
2 ties where it depends on your business
2 areas where Engati is stronger

Key takeaways

01

Engati is a chatbot and AI-agent builder; HexaFloww is a marketing suite with AI replies built in.

02

Engati doesn’t publish plan prices. Its pricing page says “Request price”. HexaFloww lists rupee plans from ₹999/month.

03

Engati’s GenAI conversations (eSenseGPT), voice and multiple languages sit on its Enterprise tiers.

04

HexaFloww adds email campaigns, an Instagram, Messenger and TikTok inbox, WhatsApp booking and Google reviews.

05

Engati offers a 7-day sandbox trial; HexaFloww’s 3-day trial runs on your own WhatsApp number.

Engati is a conversational AI platform for building chatbots, GenAI assistants and AI agents, with live chat, campaigns and a partner programme for resellers. HexaFloww is built for marketing: campaigns, journeys and every channel your customers use, with AI replies included.

This page compares the two on pricing, WhatsApp campaigns, email, booking, AI, voice and languages, the inbox and agency use. HexaFloww is our product, so read it as an informed opinion. Every Engati fact is taken from Engati’s own website.

Quick verdict

Two good tools.
Built for different jobs.

Engati is a strong builder for chatbots and GenAI agents, especially for multilingual and voice use cases. HexaFloww is a marketing suite: WhatsApp campaigns with safety rails, email, a four-channel inbox, AI replies, bookings and Google reviews, with published rupee pricing from ₹999/month.

Best for most Indian businesses

Choose HexaFloww if…

  • You want to see the price before you talk to sales
  • You send email newsletters as well as WhatsApp campaigns
  • Customers message you on Instagram, Facebook and TikTok
  • You take appointments or manage Google reviews
  • You want AI replies without designing bot flows

Choose Engati if…

  • You want to design complex chatbot flows
  • You need bots in several languages or over voice
  • You want to pick your own LLM for GenAI answers
  • You resell or white-label chatbots for clients
Side by side

HexaFloww vs Engati.
Feature by feature.

Included Partial / add-on Not offered

WhatsApp campaigns

Official WhatsApp Business API

HexaFloww: Meta Cloud API, your own number

Engati: 1 WhatsApp API number per plan

Broadcast & scheduling

HexaFloww: Every plan

Engati: From Accelerator

Number-protection rails

HexaFloww: Frequency caps, quality auto-pause, failure circuit breaker

Engati: Not described on its pricing page

WhatsApp booking

HexaFloww: Slots, reminders, Google Calendar sync

Engati: Not listed

Bots & AI

AI replies

HexaFloww: Every plan; trained on your website and documents

Engati: eSenseGPT GenAI on Enterprise; DocuSense on Omnichannel Pro

Chatbot flow builder

HexaFloww: Keyword auto-replies and journeys

Engati: Advanced and unlimited chatbot flows by plan

Voice & languages

HexaFloww: Not offered

Engati: Voice integration and multiple languages on Enterprise

Lead scoring

HexaFloww: Buying intent scored on every chat

Engati: Intent-based campaigns from Growth

Channels & beyond

Inbox channels

HexaFloww: WhatsApp, Messenger, Instagram and TikTok

Engati: WhatsApp inbox; omnichannel live chat on Pro and Enterprise

Email campaigns

HexaFloww: Builder, A/B tests, Smart Send (Growth plan)

Engati: Not listed

Google reviews & SEO

HexaFloww: Review replies, posts, Search Console, GA4, SEO audit

Engati: Not offered

Agencies & resellers

HexaFloww: 3–10 client projects with separate data

Engati: Referral, Preferred and white-label partner plans

Pricing & billing

Published price

HexaFloww: From ₹999/month, listed on the pricing page

Engati: “Request price”; demo-led

Free trial

HexaFloww: 3 days on your own number, no card

Engati: 7-day sandbox trial, up to 5 test contacts, no card

Team seats

HexaFloww: 3–20 seats by plan

Engati: Up to 5 agents on entry plans; more as add-ons

Area by area

8 areas.
Each with a clear winner.

Area 01 · Pricing

HexaFloww

Pricing: published plans vs “Request price”

HexaFloww lists every plan and limit on its pricing page. Engati asks you to request a price or book a demo.

HexaFloww

  • Flat plans from ₹999/month, paid in rupees
  • AI replies, campaigns and journeys included
  • 3-day free trial with Growth features

Engati

  • “Request price” on its plans
  • Headline of “starts at less than $1 per day”
  • Agent licences, bots and languages as add-ons

Verdict: HexaFloww wins for businesses that want to compare prices up front.

See HexaFloww pricing

Area 02 · WhatsApp campaigns

HexaFloww

WhatsApp campaigns with safety rails

Both tools broadcast and schedule WhatsApp campaigns. HexaFloww adds automatic checks that protect your number.

HexaFloww

  • 4-step campaign wizard with a live audience preview
  • Per-contact frequency caps, default 24 hours and 3 a week
  • Auto-pause if your quality rating turns red
  • Delivered, read and replied tracking with real cost

Engati

  • Broadcast and scheduling from Accelerator
  • Custom campaign flows from Growth
  • Intent-based campaigns

Verdict: HexaFloww wins for running campaigns safely at volume.

Explore WhatsApp marketing

Area 03 · Email

HexaFloww

Email marketing: only in HexaFloww

Engati’s plans don’t list email campaigns. HexaFloww’s Growth plan includes email alongside WhatsApp.

HexaFloww

  • Drag-and-drop builder and reusable templates
  • A/B tests on content or send time, with automatic winner
  • Smart Send at each contact’s usual opening hour
  • Email and WhatsApp steps in the same journey

Engati

  • No email campaign builder listed
  • Focus on chat, live chat and voice
“Email the admission brochure to everyone, then WhatsApp the parents who didn’t open it.”

Verdict: HexaFloww wins: email and WhatsApp in one plan and one journey.

Explore email campaigns

Area 04 · Booking & reviews

HexaFloww

Bookings and Google reviews for local businesses

Clinics, salons and coaching centres need appointments and good Google reviews. HexaFloww covers both.

HexaFloww

  • Booking inside WhatsApp with live slots and reminders
  • One-way sync to Google Calendar
  • Reply to Google reviews with AI-drafted suggestions
  • Search Console and Google Analytics 4 reports

Engati

  • No booking calendar or reminders listed
  • No Google review or SEO tools

Verdict: HexaFloww wins for appointment-based and local businesses.

See WhatsApp booking

Area 05 · AI & bots

Engati

AI: ready-made replies vs a bot-building platform

Both tools answer customers with AI. Engati gives you far more control to design bots and agents.

HexaFloww

  • AI auto-reply trained on your website, documents and notes
  • Hands chats to a human when it should
  • Removes any link that isn’t from your own site
  • Scores every inbound chat for buying intent

Engati

  • Flow-based, GenAI and agentic AI assistants
  • eSenseGPT GenAI conversations on Enterprise
  • LLM of your choice; DocuSense document answers
  • Unlimited chatbot flows on Enterprise
“Can I reschedule my test drive to Saturday morning?”

Verdict: Engati wins for teams that want to design advanced bots and agents.

How AI auto-replies work

Area 06 · Voice & languages

Engati

Voice bots and multiple languages

If you serve customers in several languages or over the phone, Engati covers ground HexaFloww doesn’t.

HexaFloww

  • Text channels only: WhatsApp, email and social DMs
  • No voice channel

Engati

  • Voice integration on Enterprise plans
  • AI agents over voice calls
  • Multiple messaging languages on Enterprise, add-on below

Verdict: Engati wins for voice and multilingual bots.

Area 07 · Inbox

Tie

Inbox: social channels vs omnichannel live chat

Both tools give agents a shared inbox. HexaFloww includes social channels on Growth; Engati adds channels by plan.

HexaFloww

  • WhatsApp, Messenger, Instagram DMs and TikTok (Growth)
  • Facebook and Instagram comment replies
  • Assignment with an email to the assignee

Engati

  • WhatsApp inbox from Accelerator
  • Omnichannel live chat on Pro and Enterprise
  • Website and app chat

Verdict: A tie: HexaFloww for social DMs, Engati for website and app live chat.

See the unified inbox

Area 08 · Agencies

Tie

Agencies and resellers

Both tools work for agencies, in different ways: HexaFloww with client projects, Engati with partner plans.

HexaFloww

  • 3–10 client projects on one plan
  • Separate data, channels and AI per project
  • Team roles from admin to viewer

Engati

  • Referral, Preferred and white-label partner plans
  • Master account and unlimited customers for partners
  • Onboarding and an account manager

Verdict: A tie: HexaFloww for agencies running clients themselves, Engati for white-label resellers.

HexaFloww for agencies
Who should choose which

Pick by business type.
And where Engati wins.

D2C & Shopify brands

HexaFloww

WhatsApp campaigns, cart messages, email and Instagram DMs in one plan.

HexaFloww for e-commerce

Clinics, salons & coaching

HexaFloww

WhatsApp booking with reminders, Google review replies and an AI first responder.

HexaFloww for healthcare

Schools & institutes

HexaFloww

Admissions campaigns on WhatsApp and email, with Instagram enquiries in one inbox.

HexaFloww for education

Real estate teams

HexaFloww

Lead capture, follow-up journeys and a shared inbox for enquiries.

HexaFloww for real estate

Multilingual support teams

Engati

Bots in several languages, over chat and voice.

Chatbot resellers

Engati

White-label partner plans with a master account.

Where Engati is the better choice

A useful comparison is clear about our own gaps too.

Bot-building depth

Flow-based, GenAI and agentic assistants with unlimited flows on Enterprise.

Voice and languages

Voice integration and multiple messaging languages on Enterprise.

Choice of LLM

GenAI assistants that run on an LLM of your choice.

White-label partners

Partner plans for agencies that resell chatbots under their own brand.

Migration

Switching from Engati?
Six steps, one afternoon.

Moving is mostly about contacts, templates and your number. Email and social accounts connect fresh in HexaFloww.

  1. 01

    Export your contacts

    Download your Engati contacts as a CSV, including attributes and opt-in status.

  2. 02

    Note your opt-outs

    Keep a list of contacts who opted out so they go straight onto the suppression list.

  3. 03

    Add your knowledge

    Point HexaFloww’s AI at your website and documents so it answers like your bot did.

  4. 04

    Move your number

    Disconnect your WhatsApp number from Engati, then connect it to HexaFloww.

  5. 05

    Sync your templates

    Sync your approved templates from Meta or re-submit any that don’t carry over.

  6. 06

    Schedule your first campaign

    Build a segment, schedule a WhatsApp campaign and add an email follow-up.

Tip: Rebuild only the keyword auto-replies you really use. HexaFloww’s AI handles most open questions on its own.

FAQ

HexaFloww vs Engati.
Questions people ask.

Still have questions?Talk to us

Yes, if your goal is marketing rather than building complex chatbots. HexaFloww covers WhatsApp campaigns, email, a social inbox, AI replies, bookings and Google reviews out of the box. Engati is stronger if you want to design advanced bot flows, GenAI agents, voice bots or support many languages.

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