# HexaFloww vs Engati: Marketing Suite vs Chatbot Builder

_Source: https://hexafloww.com/compare/hexafloww-vs-engati · Competitor facts last verified 2026-10-11_

> **Quick answer:** Choose HexaFloww if you mainly need to market: WhatsApp campaigns with number protection, email, an Instagram, Messenger and TikTok inbox, AI replies, bookings and Google reviews at a published price from ₹999/month. Choose Engati if you want to build advanced chatbots and GenAI agents across web, WhatsApp and voice, in many languages.

## Key takeaways

- Engati is a chatbot and AI-agent builder; HexaFloww is a marketing suite with AI replies built in.
- Engati doesn’t publish plan prices. Its pricing page says “Request price”. HexaFloww lists rupee plans from ₹999/month.
- Engati’s GenAI conversations (eSenseGPT), voice and multiple languages sit on its Enterprise tiers.
- HexaFloww adds email campaigns, an Instagram, Messenger and TikTok inbox, WhatsApp booking and Google reviews.
- Engati offers a 7-day sandbox trial; HexaFloww’s 3-day trial runs on your own WhatsApp number.

Engati is a conversational AI platform for building chatbots, GenAI assistants and AI agents, with live chat, campaigns and a partner programme for resellers. HexaFloww is built for marketing: campaigns, journeys and every channel your customers use, with AI replies included.

This page compares the two on pricing, WhatsApp campaigns, email, booking, AI, voice and languages, the inbox and agency use. HexaFloww is our product, so read it as an informed opinion. Every Engati fact is taken from Engati’s own website.

## Quick verdict

Engati is a strong builder for chatbots and GenAI agents, especially for multilingual and voice use cases. HexaFloww is a marketing suite: WhatsApp campaigns with safety rails, email, a four-channel inbox, AI replies, bookings and Google reviews, with published rupee pricing from ₹999/month.

**Choose HexaFloww if:**

- You want to see the price before you talk to sales
- You send email newsletters as well as WhatsApp campaigns
- Customers message you on Instagram, Facebook and TikTok
- You take appointments or manage Google reviews
- You want AI replies without designing bot flows

**Choose Engati if:**

- You want to design complex chatbot flows
- You need bots in several languages or over voice
- You want to pick your own LLM for GenAI answers
- You resell or white-label chatbots for clients

## Feature comparison

| Feature | HexaFloww | Engati |
| --- | --- | --- |
| Official WhatsApp Business API | Yes Meta Cloud API, your own number | Yes 1 WhatsApp API number per plan |
| Broadcast & scheduling | Yes Every plan | Yes From Accelerator |
| Number-protection rails | Yes Frequency caps, quality auto-pause, failure circuit breaker | Partial Not described on its pricing page |
| WhatsApp booking | Yes Slots, reminders, Google Calendar sync | No Not listed |
| AI replies | Yes Every plan; trained on your website and documents | Yes eSenseGPT GenAI on Enterprise; DocuSense on Omnichannel Pro |
| Chatbot flow builder | Partial Keyword auto-replies and journeys | Yes Advanced and unlimited chatbot flows by plan |
| Voice & languages | No Not offered | Yes Voice integration and multiple languages on Enterprise |
| Lead scoring | Yes Buying intent scored on every chat | Yes Intent-based campaigns from Growth |
| Inbox channels | Yes WhatsApp, Messenger, Instagram and TikTok | Yes WhatsApp inbox; omnichannel live chat on Pro and Enterprise |
| Email campaigns | Yes Builder, A/B tests, Smart Send (Growth plan) | No Not listed |
| Google reviews & SEO | Yes Review replies, posts, Search Console, GA4, SEO audit | No Not offered |
| Agencies & resellers | Yes 3–10 client projects with separate data | Yes Referral, Preferred and white-label partner plans |
| Published price | Yes From ₹999/month, listed on the pricing page | No “Request price”; demo-led |
| Free trial | Yes 3 days on your own number, no card | Yes 7-day sandbox trial, up to 5 test contacts, no card |
| Team seats | Yes 3–20 seats by plan | Yes Up to 5 agents on entry plans; more as add-ons |

## Pricing: published plans vs “Request price”

HexaFloww lists every plan and limit on its pricing page. Engati asks you to request a price or book a demo.

### HexaFloww

- Flat plans from ₹999/month, paid in rupees
- AI replies, campaigns and journeys included
- 3-day free trial with Growth features

### Engati

- “Request price” on its plans
- Headline of “starts at less than $1 per day”
- Agent licences, bots and languages as add-ons

**Verdict (HexaFloww):** HexaFloww wins for businesses that want to compare prices up front.

## WhatsApp campaigns with safety rails

Both tools broadcast and schedule WhatsApp campaigns. HexaFloww adds automatic checks that protect your number.

### HexaFloww

- 4-step campaign wizard with a live audience preview
- Per-contact frequency caps, default 24 hours and 3 a week
- Auto-pause if your quality rating turns red
- Delivered, read and replied tracking with real cost

### Engati

- Broadcast and scheduling from Accelerator
- Custom campaign flows from Growth
- Intent-based campaigns

**Verdict (HexaFloww):** HexaFloww wins for running campaigns safely at volume.

## Email marketing: only in HexaFloww

Engati’s plans don’t list email campaigns. HexaFloww’s Growth plan includes email alongside WhatsApp.

### HexaFloww

- Drag-and-drop builder and reusable templates
- A/B tests on content or send time, with automatic winner
- Smart Send at each contact’s usual opening hour
- Email and WhatsApp steps in the same journey

### Engati

- No email campaign builder listed
- Focus on chat, live chat and voice

> “Email the admission brochure to everyone, then WhatsApp the parents who didn’t open it.”

**Verdict (HexaFloww):** HexaFloww wins: email and WhatsApp in one plan and one journey.

## Bookings and Google reviews for local businesses

Clinics, salons and coaching centres need appointments and good Google reviews. HexaFloww covers both.

### HexaFloww

- Booking inside WhatsApp with live slots and reminders
- One-way sync to Google Calendar
- Reply to Google reviews with AI-drafted suggestions
- Search Console and Google Analytics 4 reports

### Engati

- No booking calendar or reminders listed
- No Google review or SEO tools

**Verdict (HexaFloww):** HexaFloww wins for appointment-based and local businesses.

## AI: ready-made replies vs a bot-building platform

Both tools answer customers with AI. Engati gives you far more control to design bots and agents.

### HexaFloww

- AI auto-reply trained on your website, documents and notes
- Hands chats to a human when it should
- Removes any link that isn’t from your own site
- Scores every inbound chat for buying intent

### Engati

- Flow-based, GenAI and agentic AI assistants
- eSenseGPT GenAI conversations on Enterprise
- LLM of your choice; DocuSense document answers
- Unlimited chatbot flows on Enterprise

> “Can I reschedule my test drive to Saturday morning?”

**Verdict (Engati):** Engati wins for teams that want to design advanced bots and agents.

## Voice bots and multiple languages

If you serve customers in several languages or over the phone, Engati covers ground HexaFloww doesn’t.

### HexaFloww

- Text channels only: WhatsApp, email and social DMs
- No voice channel

### Engati

- Voice integration on Enterprise plans
- AI agents over voice calls
- Multiple messaging languages on Enterprise, add-on below

**Verdict (Engati):** Engati wins for voice and multilingual bots.

## Inbox: social channels vs omnichannel live chat

Both tools give agents a shared inbox. HexaFloww includes social channels on Growth; Engati adds channels by plan.

### HexaFloww

- WhatsApp, Messenger, Instagram DMs and TikTok (Growth)
- Facebook and Instagram comment replies
- Assignment with an email to the assignee

### Engati

- WhatsApp inbox from Accelerator
- Omnichannel live chat on Pro and Enterprise
- Website and app chat

**Verdict (Tie):** A tie: HexaFloww for social DMs, Engati for website and app live chat.

## Agencies and resellers

Both tools work for agencies, in different ways: HexaFloww with client projects, Engati with partner plans.

### HexaFloww

- 3–10 client projects on one plan
- Separate data, channels and AI per project
- Team roles from admin to viewer

### Engati

- Referral, Preferred and white-label partner plans
- Master account and unlimited customers for partners
- Onboarding and an account manager

**Verdict (Tie):** A tie: HexaFloww for agencies running clients themselves, Engati for white-label resellers.

## Pricing

Engati shares prices on request. HexaFloww publishes rupee plans from ₹999/month with AI replies included.

### HexaFloww

Flat monthly plans in rupees, limited by projects, seats and AI credits, not by how many contacts you talk to.

| Plan | Price | What you get |
| --- | --- | --- |
| WhatsApp Only | ₹999/mo | WhatsApp marketing, AI assistant, segments, automations · 1 project, 3 seats |
| Growth | ₹1,999/mo | Adds email, social inbox, Google Business Profile, SEO tools · 3 projects, 5 seats |
| Pro | ₹3,999/mo | 5 projects, 10 seats, 5,000 AI credits |
| Business | ₹6,999/mo | 10 projects, 20 seats, 25,000 AI credits |

- Prices before GST; pay in rupees through Razorpay
- Annual billing saves up to 20%
- WhatsApp message fees are billed separately by Meta
- 3-day free trial with Growth features, no card required

### Engati

Plan prices aren’t published (“Request price”); headline of “starts at less than $1 per day”. WhatsApp fees billed separately.

- **WhatsApp Accelerator:** Broadcast and scheduling, WhatsApp inbox, basic automation, up to 5 agents
- **WhatsApp Growth:** Adds advanced chatbot flows, native CRM integration; 1,000 MAUs
- **WhatsApp Enterprise:** Adds eSenseGPT, omnichannel live chat, LLM integrations, voice, multiple languages
- **Omnichannel Pro:** WhatsApp plus one more channel, up to 5 agents, DocuSense; 1,000 MAUs
- **Partner plans:** Referral, Preferred and white-label
- **Trial:** 7-day sandbox trial, no credit card

## Where Engati is the better choice

- **Bot-building depth:** Flow-based, GenAI and agentic assistants with unlimited flows on Enterprise.
- **Voice and languages:** Voice integration and multiple messaging languages on Enterprise.
- **Choice of LLM:** GenAI assistants that run on an LLM of your choice.
- **White-label partners:** Partner plans for agencies that resell chatbots under their own brand.

## Who should choose which

- **D2C & Shopify brands:** HexaFloww - WhatsApp campaigns, cart messages, email and Instagram DMs in one plan.
- **Clinics, salons & coaching:** HexaFloww - WhatsApp booking with reminders, Google review replies and an AI first responder.
- **Schools & institutes:** HexaFloww - Admissions campaigns on WhatsApp and email, with Instagram enquiries in one inbox.
- **Real estate teams:** HexaFloww - Lead capture, follow-up journeys and a shared inbox for enquiries.
- **Multilingual support teams:** Engati - Bots in several languages, over chat and voice.
- **Chatbot resellers:** Engati - White-label partner plans with a master account.

## Switching from Engati

Moving is mostly about contacts, templates and your number. Email and social accounts connect fresh in HexaFloww.

1. **Export your contacts**: Download your Engati contacts as a CSV, including attributes and opt-in status.
2. **Note your opt-outs**: Keep a list of contacts who opted out so they go straight onto the suppression list.
3. **Add your knowledge**: Point HexaFloww’s AI at your website and documents so it answers like your bot did.
4. **Move your number**: Disconnect your WhatsApp number from Engati, then connect it to HexaFloww.
5. **Sync your templates**: Sync your approved templates from Meta or re-submit any that don’t carry over.
6. **Schedule your first campaign**: Build a segment, schedule a WhatsApp campaign and add an email follow-up.

Rebuild only the keyword auto-replies you really use. HexaFloww’s AI handles most open questions on its own.

## The bottom line

Engati is a strong choice for teams that want to build advanced chatbots and GenAI agents, in many languages and over voice, or resell them under their own brand.

For Indian businesses whose priority is marketing (WhatsApp campaigns, email, Instagram DMs, bookings and Google reviews), HexaFloww covers it all from ₹999/month, with AI replies built in.

## Frequently asked questions

### Is HexaFloww a good Engati alternative?

Yes, if your goal is marketing rather than building complex chatbots. HexaFloww covers WhatsApp campaigns, email, a social inbox, AI replies, bookings and Google reviews out of the box. Engati is stronger if you want to design advanced bot flows, GenAI agents, voice bots or support many languages.

### How much does Engati cost?

Engati doesn’t publish plan prices. Its pricing page lists WhatsApp plans (Accelerator, Growth, Enterprise) and Omnichannel plans (Pro, Enterprise) with “Request price” or demo buttons, and a headline of “starts at less than $1 per day”. WhatsApp conversation fees are extra.

### How much does HexaFloww cost?

HexaFloww starts at ₹999/month for the WhatsApp Only plan. Growth costs ₹1,999/month and adds email, the social inbox and Google Business Profile tools. Pro is ₹3,999 and Business is ₹6,999. Prices are before GST, and WhatsApp message fees are billed separately by Meta.

### Does Engati have a free trial?

Yes. Engati offers a 7-day free trial with no credit card, run in a sandbox from Engati’s own number with up to 5 test contacts. HexaFloww’s 3-day trial includes Growth features and no card.

### Does Engati support Instagram and Messenger?

Engati’s Omnichannel Pro plan adds WhatsApp plus one more digital channel of your choice, and Enterprise adds multiple channels. HexaFloww’s Growth plan includes WhatsApp, Messenger, Instagram and TikTok in one inbox.

### Does Engati send email campaigns?

Engati’s pricing page doesn’t list email campaigns. HexaFloww’s Growth plan includes an email builder, A/B tests, Smart Send and journeys that mix email and WhatsApp steps.

### Which is better for multilingual or voice bots?

Engati. Its Enterprise plans include multiple messaging languages and voice integration, and its AI agents can work over voice calls. HexaFloww focuses on text channels and doesn’t offer voice.

### Can I move my WhatsApp number from Engati to HexaFloww?

Yes. Your WhatsApp Business number belongs to your Meta account, so it can be connected to HexaFloww after you disconnect it from Engati. Export your contacts and opt-outs first, then sync or re-submit your approved templates.

## Sources

- Engati’s official pricing page, plans, plan features, partner plans, trial and WhatsApp rates, checked 11 October 2026
- Engati’s official website, AI agents, eSenseGPT, channels and voice, checked 11 October 2026
- HexaFloww pricing and product, plans, limits, trial and features, our own product