Order Confirmed
Hi {{1}}, your order #{{2}} is confirmed and being processed. Total: {{3}}. Estimated delivery: {{4}}.
12:30 PM
Track Order
Utility · Order & Delivery
Live tracking WhatsApp template
Update customers with delivery partner details and live tracking for their food order.
Template text
Hey {{1}},
Tasty food is en route! 🍕
Our delivery partner {{2}} has picked up your order from {{3}} and is on the way to deliver it to you. 🛵
Track your order live using the button below 👇
[ Track My Order ]Example with sample values
Hey Natasha, Tasty food is en route! 🍕 Our delivery partner Ramesh has picked up your order from Zaika Restaurant and is on the way to deliver it to you. 🛵 Track your order live using the button below 👇
Hey {{1}},
Tasty food is en route! 🍕
Our delivery partner {{2}} has picked up your order from {{3}} and is on the way to deliver it to you. 🛵
Track your order live using the button below 👇
12:30 PM
Track My Order
Frequently asked questions
What is the Live tracking WhatsApp template?
It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.
Is this a marketing or utility template?
Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.
Do I need Meta approval before sending it?
Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.
Related templates
Confirm Cash on Delivery
Hi {{1}}, please confirm your Cash on Delivery order #{{2}} for {{3}}. Delivery address: {{4}}.
12:30 PM
Confirm Order
Cancel Order
Your Order Has Shipped
Hi {{1}}, order #{{2}} is on its way via {{3}}. Tracking number: {{4}}. Expected by {{5}}.
12:30 PM
Track Shipment