Order Confirmed
Hi {{1}}, your order #{{2}} is confirmed and being processed. Total: {{3}}. Estimated delivery: {{4}}.
12:30 PM
Track Order
Utility · Order & Delivery
Order shipped WhatsApp template
Let a customer know their order is on the way.
Template text
Your Order Has Shipped
Hi {{1}}, order *#{{2}}* is on its way via {{3}}. Tracking number: {{4}}. Expected by {{5}}.
[ Track Shipment ]Example with sample values
Hi Priya, order *#10234* is on its way via BlueDart. Tracking number: BD123456789. Expected by Friday.
Your Order Has Shipped
Hi {{1}}, order #{{2}} is on its way via {{3}}. Tracking number: {{4}}. Expected by {{5}}.
12:30 PM
Track Shipment
Frequently asked questions
What is the Order shipped WhatsApp template?
It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.
Is this a marketing or utility template?
Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.
Do I need Meta approval before sending it?
Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.
Related templates
Confirm Cash on Delivery
Hi {{1}}, please confirm your Cash on Delivery order #{{2}} for {{3}}. Delivery address: {{4}}.
12:30 PM
Confirm Order
Cancel Order
Hi {{1}}, your order #{{2}} is out for delivery today and should arrive by {{3}}. Please keep your phone reachable.
12:30 PM
Track Live