Utility · Order & Delivery

Lab report WhatsApp template

Secure notification informing patients that test results or pathology reports are ready.

Use this template

Template text

Hi {{1}},

Your diagnostic test report for {{2}} is now ready and available for secure download. 🧪

Patient ID: {{3}}
Collection Date: {{4}}

You can view and download your full digital report using the link below.

[ Download Lab Report ]

Example with sample values

Hi Ramesh, Your diagnostic test report for Complete Blood Count & Lipid Profile is now ready and available for secure download. 🧪 Patient ID: PT-88291 Collection Date: Oct 22, 2026 You can view and download your full digital report using the link below.

Hi {{1}},

Your diagnostic test report for {{2}} is now ready and available for secure download. 🧪

Patient ID: {{3}}
Collection Date: {{4}}

You can view and download your full digital report using the link below.

12:30 PM
Download Lab Report

Frequently asked questions

What is the Lab report WhatsApp template?

It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.

Is this a marketing or utility template?

Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.

Do I need Meta approval before sending it?

Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.

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