Utility ยท Order & Delivery

Cart out of stock WhatsApp template

Notify customer of an unavailable item in their food cart with an updated checkout link.

Use this template

Template text

Hi {{1}}, ๐Ÿ‘‹

We regret to inform you that {{2}} from your cart at {{3}} is currently out of stock.

๐Ÿ‘‰ You can replace the item or proceed with the available items using the button below ๐Ÿ‘‡

[ Review & Place Order ]

Example with sample values

Hi Dev, ๐Ÿ‘‹ We regret to inform you that Paneer Tikka Roll from your cart at Zaika Restaurant is currently out of stock. ๐Ÿ‘‰ You can replace the item or proceed with the available items using the button below ๐Ÿ‘‡

Hi {{1}}, ๐Ÿ‘‹

We regret to inform you that {{2}} from your cart at {{3}} is currently out of stock.

๐Ÿ‘‰ You can replace the item or proceed with the available items using the button below ๐Ÿ‘‡

12:30 PM
Review & Place Order

Frequently asked questions

What is the Cart out of stock WhatsApp template?

It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.

Is this a marketing or utility template?

Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.

Do I need Meta approval before sending it?

Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.

Related templates

UtilityOrder & Delivery

Order confirmation

Confirm an order right after checkout.

Order Confirmed

Hi {{1}}, your order #{{2}} is confirmed and being processed. Total: {{3}}. Estimated delivery: {{4}}.

12:30 PM
Track Order
Use template
UtilityOrder & Delivery

COD verification

Ask customer to confirm Cash-on-Delivery order.

Confirm Cash on Delivery

Hi {{1}}, please confirm your Cash on Delivery order #{{2}} for {{3}}. Delivery address: {{4}}.

12:30 PM
Confirm Order
Cancel Order
Use template
UtilityOrder & Delivery

Order shipped

Let a customer know their order is on the way.

Your Order Has Shipped

Hi {{1}}, order #{{2}} is on its way via {{3}}. Tracking number: {{4}}. Expected by {{5}}.

12:30 PM
Track Shipment
Use template