TikTok DM Management
TikTok direct messages, in the same inbox as everything else
Handle TikTok direct messages from the same unified inbox as Facebook, Instagram, and WhatsApp - one queue, one team, no separate app.
Built to carry the whole job
One inbox, one more channel
TikTok DMs land in the same queue as your other channels - no separate app to check.
OAuth or manual
Connect through TikTok for Business, or paste credentials manually if OAuth isn't configured yet.
Built for teams
Assign, hand off, and pick up TikTok conversations the same way you already work Facebook and Instagram.
Up and running in three steps
Connect your TikTok Business account
OAuth through TikTok for Business, or enter credentials manually.
Messages flow into your inbox
TikTok DMs appear alongside Facebook, Instagram, and WhatsApp.
Reply as a team
Assign, hand off, and track TikTok conversations like any other channel.
Common questions
Can I moderate or reply to TikTok comments?
Not yet - TikTok's API doesn't support comment moderation for any third-party app, so only direct messages are covered.
What plan or role do I need to connect TikTok?
You need Admin or Manager access, a TikTok for Business account with access to the Business Account you want to connect, and a plan that includes social features.
Is TikTok fully supported yet?
TikTok support is in beta - direct messages work through the unified inbox, but coverage is narrower than the longer-established Facebook, Instagram, and WhatsApp channels.
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