Utility · Bookings & Services

Flight gate change WhatsApp template

Real-time gate relocation or boarding time update for airport passengers.

Use this template

Template text

🚨 Flight Update: {{1}} to {{2}}

Hello {{3}}, your boarding gate has been updated:

New Gate: {{4}} (Previously {{5}})
Departure Time: {{6}}

Please proceed to your new departure gate immediately as boarding will commence on schedule.

[ Airport Terminal Map ]

Example with sample values

🚨 Flight Update: AI-402 to Singapore (SIN) Hello Maya, your boarding gate has been updated: New Gate: 34B (Previously 18A) Departure Time: 14:20 Please proceed to your new departure gate immediately as boarding will commence on schedule.

🚨 Flight Update: {{1}} to {{2}}

Hello {{3}}, your boarding gate has been updated:

New Gate: {{4}} (Previously {{5}})
Departure Time: {{6}}

Please proceed to your new departure gate immediately as boarding will commence on schedule.

12:30 PM
Airport Terminal Map

Frequently asked questions

What is the Flight gate change WhatsApp template?

It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.

Is this a marketing or utility template?

Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.

Do I need Meta approval before sending it?

Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.

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