Appointment Reminder
Hi {{1}}, friendly reminder of your appointment for {{2}} on {{3}} at {{4}} with {{5}}.
12:30 PM
Confirm
Reschedule
Utility · Bookings & Services
Flight cancellation WhatsApp template
Alert travelers of cancelled flights due to weather or operations with instant rebook/refund options.
Template text
Important Travel Alert: Flight Cancellation
Dear {{1}},
We regret to inform you that your flight {{2}} to {{3}} scheduled for {{4}} has been cancelled due to {{5}}.
We apologize for this inconvenience. You can choose a complimentary seat on the next available flight or claim an immediate full refund below.
[ Rebook Flight ] [ Claim Full Refund ]Example with sample values
Important Travel Alert: Flight Cancellation Dear Rohan, We regret to inform you that your flight AI-802 to Dubai (DXB) scheduled for Today at 18:30 has been cancelled due to severe weather conditions. We apologize for this inconvenience. You can choose a complimentary seat on the next available flight or claim an immediate full refund below.
Important Travel Alert: Flight Cancellation
Dear {{1}},
We regret to inform you that your flight {{2}} to {{3}} scheduled for {{4}} has been cancelled due to {{5}}.
We apologize for this inconvenience. You can choose a complimentary seat on the next available flight or claim an immediate full refund below.
12:30 PM
Rebook Flight
Claim Full Refund
Frequently asked questions
What is the Flight cancellation WhatsApp template?
It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.
Is this a marketing or utility template?
Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.
Do I need Meta approval before sending it?
Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.
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