Hi {{1}}, running low on {{2}}? It's been {{3}} since your last order. Reorder in one tap and get {{4}} off.
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Reorder Now
Marketing · Re-engagement
Win-back offer WhatsApp template
Re-engage a customer who's gone quiet with an incentive.
Template text
We miss you, {{1}}! It's been a while - here's *{{2}}% off* to welcome you back.
[ Redeem Offer ] [ Not interested ]Example with sample values
We miss you, Neha! It's been a while - here's *15% off* to welcome you back.
We miss you, {{1}}! It's been a while - here's {{2}}% off to welcome you back.
12:30 PM
Redeem Offer
Not interested
Frequently asked questions
What is the Win-back offer WhatsApp template?
It is a ready-to-use marketing message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.
Is this a marketing or utility template?
Marketing. It is promotional, so it should only go to customers who opted in, and it includes an opt-out.
Do I need Meta approval before sending it?
Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.
Related templates
Hi {{1}}, it's been {{2}} year(s) since your first order with us - thank you! Enjoy {{3}}% off to celebrate. Code: {{4}}.
12:30 PM
Shop Now
Your Points Are Expiring
Hi {{1}}, you have {{2}} reward points expiring on {{3}}. Redeem them before they're gone.
12:30 PM
Redeem Points