Utility · Payments & Billing

Transaction alert WhatsApp template

Urgent banking alert for unusual account activity with quick reply verification.

Use this template

Template text

Security Alert: A transaction of {{1}} was attempted on your card ending {{2}} at {{3}} on {{4}}.

If you did not make this transaction, please block your card immediately to protect your account.

[ I made this ]  [ Block card now ]

Example with sample values

Security Alert: A transaction of $1,250.00 was attempted on your card ending 8821 at Overseas Online Merchant on Oct 24, 2026 14:15. If you did not make this transaction, please block your card immediately to protect your account.

Security Alert: A transaction of {{1}} was attempted on your card ending {{2}} at {{3}} on {{4}}.

If you did not make this transaction, please block your card immediately to protect your account.

12:30 PM
I made this
Block card now

Frequently asked questions

What is the Transaction alert WhatsApp template?

It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.

Is this a marketing or utility template?

Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.

Do I need Meta approval before sending it?

Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.

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