Utility · Payments & Billing

Rewards expiry WhatsApp template

Urge store loyalty members to redeem their accumulated reward points before expiry date.

Template text

🙋 Hey {{1}},

🟢 Friendly reminder that your balance of {{2}} rewards points at {{3}} will expire on {{4}}.

Don't miss out on savings! You can redeem your points for instant discounts on your next in-store or online order.

Regards,
{{5}}

[ Redeem Points Now ]

Example with sample values

🙋 Hey Deepak, 🟢 Friendly reminder that your balance of 750 rewards points at CityMart will expire on October 31. Don't miss out on savings! You can redeem your points for instant discounts on your next in-store or online order. Regards, Rewards Team

🙋 Hey {{1}},

🟢 Friendly reminder that your balance of {{2}} rewards points at {{3}} will expire on {{4}}.

Don't miss out on savings! You can redeem your points for instant discounts on your next in-store or online order.

Regards,
{{5}}

12:30 PM

Redeem Points Now

Frequently asked questions

What is the Rewards expiry WhatsApp template?

It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.

Is this a marketing or utility template?

Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.

Do I need Meta approval before sending it?

Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.