Utility Β· Lead Generation

Auto reply WhatsApp template

Automated retail store response during high order volume or peak hours.

Use this template

Template text

πŸ™‹ Hey {{1}},

Thank you πŸ™‡ for messaging us! Our support team is currently occupied due to a high volume of orders.

πŸ•§ We will get back to you within 4 hours. In the meantime, feel free to explore our restocked items and customer favorite {{2}}!

Regards,
{{3}}

[ Browse Catalog ]

Example with sample values

πŸ™‹ Hey Priya, Thank you πŸ™‡ for messaging us! Our support team is currently occupied due to a high volume of orders. πŸ•§ We will get back to you within 4 hours. In the meantime, feel free to explore our restocked items and customer favorite Classic Denim Jacket! Regards, Urban Style Store

πŸ™‹ Hey {{1}},

Thank you πŸ™‡ for messaging us! Our support team is currently occupied due to a high volume of orders.

πŸ•§ We will get back to you within 4 hours. In the meantime, feel free to explore our restocked items and customer favorite {{2}}!

Regards,
{{3}}

12:30 PM
Browse Catalog

Frequently asked questions

What is the Auto reply WhatsApp template?

It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.

Is this a marketing or utility template?

Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.

Do I need Meta approval before sending it?

Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.

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