Utility · Payments & Billing

Password reset WhatsApp template

Security notification for password reset requests with one-tap reset link.

Template text

Hi {{1}},

We received a request to reset the password for your {{2}} account associated with {{3}}.

If you requested this change, please use the button below to set a new password. The link is valid for {{4}} minutes.

If you did not request this, please secure your account immediately.

[ Reset Password ]  [ I didn't request this ]

Example with sample values

Hi Ananya, We received a request to reset the password for your HexaFloww account associated with ananya@example.com. If you requested this change, please use the button below to set a new password. The link is valid for 15 minutes. If you did not request this, please secure your account immediately.

Hi {{1}},

We received a request to reset the password for your {{2}} account associated with {{3}}.

If you requested this change, please use the button below to set a new password. The link is valid for {{4}} minutes.

If you did not request this, please secure your account immediately.

12:30 PM

Reset Password

I didn't request this

Frequently asked questions

What is the Password reset WhatsApp template?

It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.

Is this a marketing or utility template?

Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.

Do I need Meta approval before sending it?

Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.