Payment Received
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Utility · Payments & Billing
KYC renewal WhatsApp template
Remind banking or fintech users to complete their periodic KYC verification online.
Template text
Hi {{1}},
As per regulatory guidelines, your periodic KYC update for {{2}} account is due by {{3}}.
To ensure seamless account operations without restrictions, complete your video KYC in just 3 minutes.
[ Complete Video KYC ]Example with sample values
Hi Anita, As per regulatory guidelines, your periodic KYC update for FinBank account is due by November 15, 2026. To ensure seamless account operations without restrictions, complete your video KYC in just 3 minutes.
Hi {{1}},
As per regulatory guidelines, your periodic KYC update for {{2}} account is due by {{3}}.
To ensure seamless account operations without restrictions, complete your video KYC in just 3 minutes.
12:30 PM
Complete Video KYC
Frequently asked questions
What is the KYC renewal WhatsApp template?
It is a ready-to-use utility message template for the WhatsApp Business Platform. Copy the text, replace the {{1}}-style variables with your own data, and submit it to Meta for approval.
Is this a marketing or utility template?
Utility. It is a transactional update tied to an existing customer interaction, so it does not need marketing consent.
Do I need Meta approval before sending it?
Yes. Every WhatsApp template must be approved by Meta before it can be sent outside the 24-hour customer service window. HexaFloww pre-fills and validates the template before you submit it.
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