HexaFloww vs Wati
Wati is a WhatsApp Business Platform tool focused on a shared team inbox and broadcast campaigns for WhatsApp specifically.
HexaFloww's own capabilities below are accurate as of this page's publish date. Wati's features and pricing change over time - verify current details on their site before deciding.
| Feature | HexaFloww | Wati |
|---|---|---|
| Channels in one login | WhatsApp, email, and a unified Facebook/Instagram/WhatsApp/TikTok inbox | Typically WhatsApp-only, or WhatsApp plus a limited add-on channel |
| Contacts & segments | One contact record and one suppression list shared across every channel | Usually scoped to WhatsApp - a separate tool needed for email/social |
| AI on inbound messages | Buying-intent scored 1-10 on every message, AI auto-reply grounded in your own knowledge base, auto-handoff to a human | Varies by vendor - commonly keyword/rule-based automation or a basic chatbot, not intent scoring |
| Automation journeys | Trigger-based journeys spanning WhatsApp and email in the same flow | Usually WhatsApp-only flows, if journey automation exists at all |
| Cost visibility | Per-message cost estimate before sending, priced to match Meta's own conversation-based billing | Varies by vendor - check current pricing pages for conversation markup and plan limits |
| India billing | GST-inclusive invoicing built in | Varies by vendor |
Why teams choose HexaFloww
- One contact list and one suppression list instead of a WhatsApp tool plus a separate email tool
- AI that scores buying intent and drafts replies from your own knowledge base, not just keyword rules
- Cross-channel automation - a WhatsApp reply can trigger an email step, and back
- GST-inclusive billing built for Indian businesses
HexaFloww vs Wati - questions
Is HexaFloww built on the same WhatsApp Cloud API as Wati?
Yes - both connect through Meta's official WhatsApp Business Platform. The difference is scope: HexaFloww adds email campaigns, a unified Facebook/Instagram/WhatsApp/TikTok inbox, buying-intent AI scoring, and cross-channel automation on top of WhatsApp, in one login.
Can I migrate my WhatsApp number from Wati to HexaFloww?
Your WhatsApp Business Account and number belong to you via Meta, not to any specific tool - reconnecting it to a different platform is a standard Meta flow. Message our team if you want help planning a migration.
Does HexaFloww have the same WhatsApp broadcast limits as Wati?
Broadcast limits and messaging tiers are set by Meta based on your WhatsApp Business Account's quality rating and phone number status, not by which platform you use - they carry over regardless of which tool sends the messages.
See HexaFloww running on your own contacts
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