# Connect Google Business Profile

> Manage reviews, posts, and insights for your business locations.

_Source: https://hexafloww.com/docs/connect-accounts/connect-google-business_

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Connecting Google Business Profile lets you read and reply to reviews, publish posts, and see performance insights for your business locations — all inside HexaFloww.

> [!NOTE]
> Google discontinued its Business Messages and Q&A APIs, so **direct messages and public questions are not supported**. This connection covers reviews, posts, and insights.

> [!TIP]
> **Before you start**
> - You need the **Admin** or **Manager** role.
> - You must be an **owner or manager** of the Google Business Profile locations in Google.
> - Your plan must include Google Business Profile.

## Connect your locations

1. **Open the Google Business connect page.** Sidebar → **Connect Accounts** → **Google Business Profile**, or go to `/admin/connect-accounts/google-business`.
2. **Sign in with Google.** Click connect and choose the Google account that manages your locations. Approve the access Google asks for.

   ![Google sign-in and consent screen for Business Profile access](https://hexafloww.com/docs/connect-accounts/gbp-consent.webp)
3. **Pick the locations to connect.** HexaFloww lists every location across every Google account you gave access to. Tick the ones you want and click **Connect selected**. Each location becomes its own connected entry.

   ![Location picker listing business locations with checkboxes](https://hexafloww.com/docs/connect-accounts/gbp-picker.webp)

> [!NOTE]
> You can connect **multiple locations** — there is no one-per-project cap here.

## Common problems

- **No locations listed** — the Google account you signed in with isn't an owner or manager of any Business Profile. Reconnect with the right account.
- **Location shows "Disconnected" later** — a temporary Google rate-limit or a revoked permission. Try **Refresh Connection** first; reconnect only if that doesn't clear it.

> [!TIP]
> **Next steps**
> - [Respond to reviews and post updates](https://hexafloww.com/docs/modules/google-business-module.md)