# HexaFloww vs Zoho Social: One Platform vs an App Bundle _Source: https://hexafloww.com/compare/hexafloww-vs-zoho-social · Competitor facts last verified 2026-10-10_ > **Quick answer:** Choose HexaFloww if you want social DMs, AI replies, WhatsApp and email campaigns, bookings and Google reviews in one platform from ₹999/month, without stitching apps together. Choose Zoho Social if you already run on Zoho CRM and Desk and mainly need publishing and monitoring across many networks, with agency plans for client work. ## Key takeaways - Zoho Social is a scheduling and monitoring app that connects to other Zoho apps; HexaFloww is one marketing platform. - Zoho Social’s inbox and WhatsApp Business channel are listed on Premium and Agency plans; HexaFloww includes WhatsApp on every plan. - HexaFloww adds autonomous AI replies, WhatsApp campaigns, email and bookings without extra apps. - Zoho Social leads on publishing to many networks, monitoring, and Zoho CRM and Desk integration. - Zoho Social has a free plan and a 15-day trial; HexaFloww has a 3-day trial. Zoho Social is part of Zoho’s large family of business apps. It schedules and monitors posts across many networks and connects to Zoho CRM and Desk. HexaFloww is one platform for social conversations, WhatsApp, email and local marketing. This page compares the two on the inbox, WhatsApp, AI, scheduling, monitoring, email, agencies and pricing. HexaFloww is our product, so read it as an informed opinion. Every Zoho Social fact is taken from Zoho’s own website. ## Quick verdict Zoho Social is a solid publisher and monitor, best inside the Zoho stack. HexaFloww covers conversations and campaigns in one platform: a four-channel inbox, AI replies, WhatsApp and email campaigns, bookings and Google reviews, without extra apps. **Choose HexaFloww if:** - You want DMs, WhatsApp and email in one platform - You want AI to answer DMs on its own - You want WhatsApp on your entry plan - You take bookings or manage Google reviews - You don’t use Zoho CRM **Choose Zoho Social if:** - You already use Zoho CRM and Desk - You publish to many networks - You want social listening and monitoring - You want a free plan ## Feature comparison | Feature | HexaFloww | Zoho Social | | --- | --- | --- | | Social inbox | Yes Instagram, Messenger, WhatsApp, TikTok (Growth) | Partial On Premium plan | | WhatsApp | Yes Campaigns, templates, chats on every plan | Partial WhatsApp Business channel on Premium and Agency | | AI replies | Yes Autonomous AI trained on your website | Partial AI credits for content | | Comment-reply rules | Yes Keyword rules | Partial Not described | | Scheduling | Partial Facebook, Instagram (incl. stories), Google Business | Yes Many networks, bulk scheduling, SmartQ | | Monitoring | No Not offered | Yes Monitoring and listening | | Approvals & reports | Partial Roles from admin to viewer | Yes Approvals and custom reports on Premium | | Email campaigns | Yes Builder, A/B tests, Smart Send (Growth) | No Separate Zoho app | | Bookings | Yes WhatsApp booking with reminders | No Not offered | | Google reviews & SEO | Yes Review replies, Search Console, GA4 | No Not offered | | CRM integration | Partial HubSpot and Shopify | Yes Zoho CRM and Desk | | Free option | Partial 3-day trial | Yes Free plan and 15-day trial | | Price shown | Yes ₹999–₹6,999/month published | Partial Varies by region | ## One platform vs an app bundle With Zoho, social, email and CRM are separate apps. HexaFloww puts marketing conversations in one place. ### HexaFloww - Inbox, WhatsApp, email, AI and bookings in one login - One contact list across every channel - Journeys that mix email and WhatsApp ### Zoho Social - Social publishing and monitoring - Email in a separate Zoho app - Connects to Zoho CRM and Desk **Verdict (HexaFloww):** HexaFloww wins for an all-in-one setup. ## Social inbox on lower plans HexaFloww includes the inbox on Growth. Zoho Social lists it on Premium. ### HexaFloww - Instagram, Messenger, WhatsApp and TikTok - Assign chats with an email to the assignee - Keyword auto-replies and comment rules ### Zoho Social - Inbox on Premium - WhatsApp and Telegram channels on Premium **Verdict (HexaFloww):** HexaFloww wins. ## WhatsApp marketing HexaFloww runs full WhatsApp campaigns from its entry plan. ### HexaFloww - Template campaigns with safety rails - WhatsApp Flows and booking - Real cost per campaign ### Zoho Social - WhatsApp Business account on Premium and Agency - WhatsApp messages in the inbox **Verdict (HexaFloww):** HexaFloww wins. ## AI replies HexaFloww’s AI answers DMs on its own using your knowledge. ### HexaFloww - AI auto-reply trained on your website and documents - Hands chats to a human when it should - Scores chats for buying intent ### Zoho Social - AI credits by plan (5 to 80) - AI for content **Verdict (HexaFloww):** HexaFloww wins. ## Publishing and monitoring: Zoho Social’s strength Zoho Social publishes to more networks and monitors conversations about your brand. ### HexaFloww - Facebook, Instagram (incl. stories) and Google Business - No monitoring or listening ### Zoho Social - Many networks - Bulk scheduling and SmartQ - Monitoring and custom reports **Verdict (Zoho Social):** Zoho Social wins. ## Zoho CRM and Desk If your business runs on Zoho, Zoho Social plugs straight in. ### HexaFloww - HubSpot and Shopify connectors - REST API ### Zoho Social - Zoho CRM and Desk integrations on Premium **Verdict (Zoho Social):** Zoho Social wins for Zoho users. ## Agencies Both have agency options. ### HexaFloww - 3–10 projects with separate WhatsApp, inbox and AI - Campaigns and journeys per client ### Zoho Social - Agency plans with 10 or 20 clients - Client portals and branded reports **Verdict (Tie):** A tie: HexaFloww for full-service clients, Zoho Social for publishing-only clients. ## Pricing HexaFloww publishes rupee prices. Zoho Social shows regional prices and has a free plan. ### HexaFloww - ₹999 to ₹6,999 a month - WhatsApp included from the entry plan ### Zoho Social - Free plan, then Standard to Agency Plus - Regional pricing, up to 33% off yearly - 15-day trial **Verdict (Tie):** A tie. ## Pricing Zoho Social prices by region with a free plan. HexaFloww publishes flat rupee plans. ### HexaFloww Flat monthly plans in rupees, limited by projects, seats and AI credits, not by how many contacts you talk to. | Plan | Price | What you get | | --- | --- | --- | | WhatsApp Only | ₹999/mo | WhatsApp marketing, AI assistant, segments, automations · 1 project, 3 seats | | Growth | ₹1,999/mo | Adds email, social inbox, Google Business Profile, SEO tools · 3 projects, 5 seats | | Pro | ₹3,999/mo | 5 projects, 10 seats, 5,000 AI credits | | Business | ₹6,999/mo | 10 projects, 20 seats, 25,000 AI credits | - Prices before GST; pay in rupees through Razorpay - Annual billing saves up to 20% - WhatsApp message fees are billed separately by Meta - 3-day free trial with Growth features, no card required ### Zoho Social Free, Standard, Professional, Premium, Agency and Agency Plus; regional pricing, up to 33% off yearly. - **Free:** 1 brand, 1 team member, 5 AI credits - **Standard & Professional:** Publishing and scheduling; Professional adds bulk scheduling and insights - **Premium:** 3 team members, WhatsApp and Telegram, inbox, approvals, Zoho CRM and Desk - **Agency plans:** 10 or 20 clients, 5 team members, client portal - **Trial:** 15 days, no card ## Where Zoho Social is the better choice - **Zoho ecosystem:** Connects to Zoho CRM and Desk. - **Publishing:** Many networks with bulk scheduling. - **Monitoring:** Track conversations about your brand. - **Free plan:** A forever-free plan to start. ## Who should choose which - **Instagram-led D2C brands:** HexaFloww - DM inbox, AI replies, WhatsApp and email. - **Clinics & salons:** HexaFloww - DMs, WhatsApp booking and Google reviews. - **Schools & institutes:** HexaFloww - Admissions enquiries from Instagram and WhatsApp. - **Full-service agencies:** HexaFloww - Inbox, WhatsApp and email per client project. - **Zoho-based businesses:** Zoho Social - Social inside Zoho CRM and Desk. - **Publishing-focused teams:** Zoho Social - Scheduling and monitoring across many networks. ## Switching from Zoho Social Moving to HexaFloww is mostly connecting accounts and setting up replies. 1. **Connect Facebook and Instagram**: Connect your Page and Instagram account. 2. **Connect WhatsApp**: Connect your WhatsApp Business number. 3. **Import contacts**: Export contacts from Zoho CRM and import them as a CSV. 4. **Turn on AI replies**: Train the AI on your website and documents. 5. **Invite your team**: Add teammates with the right role. 6. **Move scheduled posts**: Recreate upcoming Facebook, Instagram and Google Business posts. You can keep Zoho CRM as your system of record and run marketing conversations in HexaFloww. ## The bottom line Zoho Social is a solid publisher and monitor, and the natural choice inside the Zoho ecosystem. For businesses that want DMs, AI replies, WhatsApp and email campaigns, bookings and Google reviews in one platform, HexaFloww covers it from ₹999/month. ## Frequently asked questions ### Is HexaFloww a good Zoho Social alternative? Yes, if you want conversations and campaigns in one place. HexaFloww puts Instagram, Messenger, WhatsApp and TikTok DMs in one inbox with AI replies, and adds WhatsApp and email campaigns, bookings and Google reviews. If you live in Zoho CRM and mainly publish posts, Zoho Social fits that stack. ### How much does Zoho Social cost? Zoho Social lists Free, Standard, Professional, Premium, Agency and Agency Plus plans, with prices that vary by region and yearly billing that saves up to 33%. Check its pricing page from India for rupee prices. ### How much does HexaFloww cost? HexaFloww starts at ₹999/month for the WhatsApp Only plan. Growth costs ₹1,999/month and adds email, the social inbox and Google Business Profile tools. Pro is ₹3,999 and Business is ₹6,999. Prices are before GST, and WhatsApp message fees are billed separately by Meta. ### Does Zoho Social support WhatsApp? Zoho Social lists WhatsApp Business accounts as a channel on its Premium and Agency plans. HexaFloww includes WhatsApp campaigns, templates, booking and chats on every plan, starting at ₹999/month. ### Does Zoho Social have a social inbox? Zoho Social lists its inbox on the Premium plan. HexaFloww’s Growth plan includes an inbox for Instagram, Messenger, WhatsApp and TikTok, with assignment and AI replies. ### Do I need Zoho Campaigns for email? Zoho Social doesn’t send email campaigns; Zoho offers that in a separate app. HexaFloww’s Growth plan includes email campaigns alongside social and WhatsApp. ### Which is better for agencies? Both support agencies. Zoho Social’s Agency plans include 10 or 20 clients with client portals and branded reports. HexaFloww gives agencies 3–10 separate projects, each with its own WhatsApp, inbox, AI and campaigns. ### Can I move from Zoho Social to HexaFloww? Yes. Connect your Facebook, Instagram and WhatsApp accounts to HexaFloww, invite your team, set up replies and recreate upcoming posts in the scheduler. ## Sources - Zoho Social’s official pricing page, plans, brands, team members, AI credits, WhatsApp, inbox and trial, checked 10 October 2026 - HexaFloww pricing and product, plans, limits, trial and features, our own product