# HexaFloww vs Gallabox: WhatsApp Booking on Every Plan

_Source: https://hexafloww.com/compare/hexafloww-vs-gallabox · Competitor facts last verified 2026-10-09_

> **Quick answer:** For most Indian SMBs, HexaFloww is the better value: from ₹999/month, billed monthly, it runs WhatsApp campaigns with AI replies, booking and number-protection rails, and Growth adds email and Google reviews. Gallabox is the stronger pick for sales teams that want advanced AI agents, AI voice and in-chat payments, from ₹2,999/month billed quarterly.

## Key takeaways

- Both HexaFloww and Gallabox run WhatsApp broadcasts, a shared inbox and AI replies on Meta’s official API.
- Gallabox lists Basic at ₹2,999, Essential at ₹6,999 and Advanced at ₹16,999 a month, billed quarterly or yearly.
- HexaFloww starts at ₹999/month billed monthly, and includes WhatsApp booking with reminders on every plan.
- HexaFloww adds email campaigns, a Messenger and TikTok inbox and Google review tools — Gallabox offers none of these.
- Gallabox leads on AI agents, AI voice calls, in-chat payments and a lead pipeline for sales teams.

Gallabox is a WhatsApp Business API platform that has repositioned around AI agents for lead capture and qualification, with plans built for sales teams. HexaFloww is built for marketing across WhatsApp, email, social and Google.

This page compares the two on WhatsApp campaigns, number safety, the inbox, AI, email, booking, Google reviews, multi-brand use and commerce. HexaFloww is our product, so read it as an informed opinion — every Gallabox fact is taken from Gallabox’s own website.

## Quick verdict

Gallabox is a capable, AI-led WhatsApp and Instagram platform for sales teams, priced quarterly from ₹2,999/month. HexaFloww is built around the whole marketing workflow: WhatsApp with safety rails, email, a four-channel inbox, AI replies, bookings and Google reviews from ₹999/month, billed monthly.

**Choose HexaFloww if:**

- You want to start small and pay month to month
- You send email newsletters as well as WhatsApp campaigns
- You take appointments and want WhatsApp booking without an ₹16,999 plan
- You manage Google reviews or care about website SEO
- You run several brands or client accounts on one plan

**Choose Gallabox if:**

- You want AI agents that qualify leads across WhatsApp, Instagram and web
- You need AI to answer inbound calls on WhatsApp or phone
- You collect payments inside WhatsApp
- You manage a sales pipeline inside your messaging tool

## Feature comparison

| Feature | HexaFloww | Gallabox |
| --- | --- | --- |
| Official WhatsApp Business API | Yes — Meta Cloud API, your own number | Yes — Official Meta Business Partner |
| Broadcasts & drips | Yes — Campaign wizard, scheduling, journeys | Yes — Broadcasts; drip campaigns on Essential |
| Number-protection rails | Yes — Frequency caps, quality auto-pause, failure circuit breaker | Partial — No equivalent rails listed |
| WhatsApp booking | Yes — Every plan: slots, reminders, Google Calendar sync | Partial — Appointment booking on Advanced (₹16,999/month) |
| Catalog & payments | Partial — Catalog order capture, no in-chat payments | Yes — Catalog and payments from Basic |
| Inbox channels | Yes — WhatsApp, Messenger, Instagram and TikTok | Yes — WhatsApp, Instagram and website chat |
| AI replies | Yes — Trained on your website and documents, human handoff | Yes — AI agents on web from Basic; WhatsApp and Instagram from Essential |
| AI voice | No — Not offered | Yes — WhatsApp and phone calls on Advanced |
| Team seats | Yes — 3–20 seats by plan | Yes — 3 (hard cap), 6 or 10; extra seats ₹1,200–₹1,500 each |
| Email campaigns | Yes — Builder, A/B tests, Smart Send (Growth plan) | No — Not offered |
| Google reviews & SEO | Yes — Review replies, posts, Search Console, GA4, SEO audit | No — Not offered |
| Lead pipeline | Partial — Lead scoring and assignment, no deal pipeline | Yes — Lead pipeline management on Advanced |
| Integrations | Yes — Shopify, HubSpot, Google Forms, Typeform, JotForm + API | Yes — 20+ integrations; Shopify as a paid add-on |
| Starting price | Yes — ₹999/month, billed monthly | Partial — ₹2,999/month, billed quarterly |
| Free trial | Yes — 3 days, Growth features, no card | Yes — 7 days, Basic plan, no card |
| Message fees | Yes — Billed by Meta; real cost tracked per campaign | Partial — Meta fees on Gallabox’s invoice with a markup |
| Multiple brands / clients | Yes — 3–10 projects on Growth, Pro and Business | Partial — Extra numbers ₹1,200/month each on Essential+ |

## WhatsApp campaigns: both are capable

Both tools send approved templates to segmented lists and follow up automatically.

### HexaFloww

- 4-step campaign wizard with a live audience preview
- Scheduling and wave sending in every plan
- Follow-up journeys on delivered, read or replied
- Template builder with media headers and live preview

### Gallabox

- Broadcast campaigns and WhatsApp Flows
- Drip campaigns on Essential
- Click-to-WhatsApp ads with ads attribution on Essential

**Verdict (Tie):** A tie for everyday broadcasts and follow-ups.

## Number safety and cost tracking

A WhatsApp number that gets blocked or reported too often drops in quality and messaging limits. HexaFloww builds protection into every campaign.

### HexaFloww

- Opt-in enforced and suppressed contacts skipped automatically
- Per-contact frequency caps, default 24 hours and 3 a week
- Campaigns auto-pause if your quality rating turns red
- Stops a campaign if over 20% of early sends fail
- Each message priced at Meta’s rate card for real campaign cost

### Gallabox

- Meta conversation fees passed through on its invoice with a markup
- No equivalent frequency or quality rails listed

**Verdict (HexaFloww):** HexaFloww wins for protecting your number and knowing your real spend.

## Inbox: social channels vs website chat

Both tools give your team one shared inbox. They cover different channels beyond WhatsApp and Instagram.

### HexaFloww

- WhatsApp, Messenger, Instagram DMs and TikTok in one inbox (Growth)
- Facebook and Instagram comment replies
- Assignment with an email to the assignee

### Gallabox

- WhatsApp, Instagram DMs and comments, and a website chat widget
- Inbox AI copilot on Essential
- Custom views and business hours

**Verdict (Tie):** A tie: HexaFloww for Messenger and TikTok, Gallabox for website chat.

## Appointments: every plan vs the top plan

Clinics, salons and coaching centres take bookings on WhatsApp all day. HexaFloww includes booking from its entry plan; Gallabox lists it on Advanced.

### HexaFloww

- Booking inside WhatsApp with live slot availability
- Automatic reminders before each appointment
- One-way sync to Google Calendar
- Included from ₹999/month

### Gallabox

- Appointment booking management on Advanced (₹16,999/month)
- Basic forms from Basic; dynamic forms on Advanced

**Verdict (HexaFloww):** HexaFloww wins for appointment businesses on an SMB budget.

## Email marketing: only in HexaFloww

Gallabox doesn’t send email campaigns. HexaFloww’s Growth plan includes email alongside WhatsApp.

### HexaFloww

- Drag-and-drop builder and reusable templates
- A/B tests on content or send time, with automatic winner
- Smart Send at each contact’s usual opening hour
- Email and WhatsApp steps in the same journey

### Gallabox

- No email campaigns
- Drips and automation cover messaging channels only

> “Email the festive sale to everyone, then WhatsApp the people who didn’t open it within two days.”

**Verdict (HexaFloww):** HexaFloww wins — email and WhatsApp in one plan and one journey.

## Google reviews and website SEO

For local businesses, Google is where new customers start. HexaFloww covers it; Gallabox doesn’t.

### HexaFloww

- Reply to Google reviews with AI-drafted suggestions
- Publish Google Business Profile posts
- Search Console and Google Analytics 4 reports
- PageSpeed checks and an SEO audit

### Gallabox

- No Google review management
- No SEO or Search Console reporting

**Verdict (HexaFloww):** Only HexaFloww helps you get found on Google.

## Several brands or clients on one plan

Agencies and multi-brand businesses need separate data per brand. HexaFloww builds that into its everyday plans.

### HexaFloww

- 3 projects on Growth, 5 on Pro, 10 on Business
- Each project has its own contacts, channels and team access
- Seats from 3 to 20 by plan

### Gallabox

- One WhatsApp number, Instagram handle and widget per plan
- Extra channels at ₹1,200/month each on Essential and Advanced
- Partner programme for agencies

**Verdict (HexaFloww):** HexaFloww wins for running several brands on one subscription.

## AI agents and voice: Gallabox’s edge

Both tools answer customers with AI. Gallabox has built further for sales teams, including AI that takes calls.

### HexaFloww

- AI auto-reply trained on your website, documents and notes
- Hands chats to a human when it should
- Removes any link that isn’t from your own site
- Scores every inbound chat for buying intent from 1 to 10

### Gallabox

- AI agents on WhatsApp, Instagram and web, with 500–8,000 AI credits a month
- Inbox AI copilot on Essential
- AI voice on WhatsApp and phone calls on Advanced
- Optional done-for-you AI agent setup

> “What are your clinic timings on Sunday, and can I book a cleaning?”

**Verdict (Gallabox):** Gallabox wins for AI-led sales qualification and voice.

## Payments and sales pipeline

If you sell inside WhatsApp or run a sales team from your inbox, Gallabox has more built in.

### HexaFloww

- Shopify abandoned-cart and order-status messages
- Social lead scoring and assignment
- No in-chat payments or deal pipeline

### Gallabox

- Catalog and payments from Basic
- Lead pipeline management on Advanced
- Two-way CRM integrations on Essential

**Verdict (Gallabox):** Gallabox wins for payments and sales pipelines.

## Pricing

Gallabox is billed quarterly or yearly and adds seats, channels and AI credits as you grow. HexaFloww is billed monthly from ₹999.

### HexaFloww

Flat monthly plans in rupees, limited by projects, seats and AI credits — not by how many contacts you talk to.

| Plan | Price | What you get |
| --- | --- | --- |
| WhatsApp Only | ₹999/mo | WhatsApp marketing, AI assistant, segments, automations · 1 project, 3 seats |
| Growth | ₹1,999/mo | Adds email, social inbox, Google Business Profile, SEO tools · 3 projects, 5 seats |
| Pro | ₹3,999/mo | 5 projects, 10 seats, 5,000 AI credits |
| Business | ₹6,999/mo | 10 projects, 20 seats, 25,000 AI credits |

- Prices before GST; pay in rupees through Razorpay
- Annual billing saves up to 20%
- WhatsApp message fees are billed separately by Meta
- 3-day free trial with Growth features, no card required

### Gallabox

Plans in rupees, billed quarterly, with about 20% off yearly; WhatsApp conversation fees billed separately with a markup.

- **Basic:** ₹2,999/month; 3 users (hard cap), 500 AI credits, WhatsApp, Instagram and web chat
- **Essential:** ₹6,999/month; 6 users, 2,000 AI credits, AI agents on WhatsApp and Instagram, drips
- **Advanced:** ₹16,999/month; 10 users, 8,000 AI credits, AI voice, booking, lead pipeline
- **Enterprise:** On request; SSO, custom AI and dedicated support
- **Add-ons:** Extra users ₹1,200–₹1,500/month; extra channels ₹1,200/month; 5,000 AI credits for ₹1,000
- **Trial:** 7 days, Basic plan, 500 AI credits and ₹200 of conversation credits; no free plan

## Where Gallabox is the better choice

- **AI agents for sales:** AI agents that capture and qualify leads across WhatsApp, Instagram and web.
- **AI voice:** AI that answers inbound calls on WhatsApp and phone, on Advanced.
- **Payments in chat:** Catalog and payments from the Basic plan.
- **Website chat widget:** A web chat channel in the same inbox, which HexaFloww doesn’t offer.

## Who should choose which

- **Clinics, salons & coaching:** HexaFloww — WhatsApp booking with reminders from ₹999/month, plus Google review replies.
- **D2C & Shopify brands:** HexaFloww — WhatsApp cart and order updates plus email and Instagram in one plan.
- **Marketing agencies:** HexaFloww — Several client projects on one plan, each with separate data and channels.
- **Restaurants & local stores:** HexaFloww — WhatsApp offers, Google reviews and Instagram DMs on a small monthly budget.
- **Inside-sales teams:** Gallabox — AI agents that qualify leads, a lead pipeline and AI voice for inbound calls.
- **Real estate & travel with call volume:** Gallabox — AI voice and website chat alongside WhatsApp and Instagram.

## Switching from Gallabox

Moving is mostly about contacts, templates and your number. Email and other social accounts connect fresh in HexaFloww.

1. **Export your contacts** — Download your Gallabox contacts as a CSV, including tags and custom fields.
2. **Note your opt-outs** — Keep a list of contacts who opted out so they go straight onto the suppression list.
3. **Import and map fields** — Import the CSV into HexaFloww and map each column to a contact field.
4. **Move your number** — Disconnect your WhatsApp number from Gallabox, then connect it to HexaFloww.
5. **Sync your templates** — Sync your approved templates from Meta or re-submit any that don’t carry over.
6. **Train your AI** — Add your website and documents so AI replies and bookings are ready on day one.

A WhatsApp number can only be linked to one provider at a time, so plan the switch for a quiet hour.

## The bottom line

Gallabox is a capable, AI-led platform and a strong pick for sales teams that want AI agents, AI voice and payments on WhatsApp and Instagram.

But for Indian SMBs that want WhatsApp booking, email, Google reviews and AI replies without a quarterly commitment, HexaFloww covers it all from ₹999/month, billed monthly in rupees.

## Frequently asked questions

### Is HexaFloww a good Gallabox alternative?

Yes, especially for small teams on a budget. HexaFloww covers WhatsApp campaigns, a shared inbox and AI replies like Gallabox, and adds email, WhatsApp booking and Google review tools from ₹999/month billed monthly. Gallabox is stronger for AI voice, in-chat payments and sales pipelines.

### How much does Gallabox cost in India?

Gallabox’s pricing page lists Basic at ₹2,999/month, Essential at ₹6,999/month and Advanced at ₹16,999/month, all billed quarterly, with about 20% off for yearly billing. Enterprise is priced on request. WhatsApp conversation fees are billed separately with Gallabox’s markup.

### How much does HexaFloww cost?

HexaFloww starts at ₹999/month for the WhatsApp Only plan. Growth costs ₹1,999/month and adds email, the social inbox and Google Business Profile tools. Pro is ₹3,999 and Business is ₹6,999. Prices are before GST, and WhatsApp message fees are billed separately by Meta.

### Does Gallabox have a free plan or trial?

Gallabox has no free plan. It offers a 7-day trial with Basic plan access, 500 AI credits and ₹200 of conversation credits, with no card required. HexaFloww offers a 3-day trial with Growth features and no card.

### Which is better for appointment booking on WhatsApp?

HexaFloww includes WhatsApp booking in every plan from ₹999/month, with live slot availability, reminders and Google Calendar sync. Gallabox lists appointment booking management on its Advanced plan at ₹16,999/month.

### Does Gallabox support email marketing?

No. Gallabox’s channels are WhatsApp, Instagram, a website chat widget and, on Advanced, voice. HexaFloww’s Growth plan includes email campaigns with A/B testing and Smart Send, and lets you mix email and WhatsApp steps in one journey.

### Which tool has better AI?

Gallabox goes further for sales teams, with AI agents on WhatsApp, Instagram and web, an inbox copilot and AI voice on Advanced. HexaFloww’s AI replies are trained on your website and documents, hand off to a human, strip unknown links and score every chat for buying intent.

### Can I move from Gallabox to HexaFloww without losing my number?

Yes. Your WhatsApp Business number belongs to your Meta account, so it can be connected to HexaFloww after you disconnect it from Gallabox. Export your contacts, then sync or re-submit your approved templates.

## Sources

- Gallabox’s official pricing page (Indian prices) — plans, prices, seats, AI credits, add-ons, trial and conversation fees — checked 9 October 2026
- HexaFloww pricing and product — plans, limits, trial and features — our own product