# HexaFloww vs Drip: E-commerce Email Plus WhatsApp

_Source: https://hexafloww.com/compare/hexafloww-vs-drip · Competitor facts last verified 2026-10-10_

> **Quick answer:** Choose HexaFloww if you’re an Indian online store that wants WhatsApp and email cart recovery, order updates, an Instagram DM inbox and AI replies on flat rupee plans from ₹999/month. Choose Drip if email is your main channel, you sell in markets where email performs well, and you want onsite pop-ups and many store integrations.

## Key takeaways

- Both HexaFloww and Drip run email workflows triggered by store activity such as abandoned carts.
- Drip starts at $39/month for 1–2,500 people and rises with active people and email volume.
- HexaFloww adds WhatsApp cart recovery and order updates, usually read faster than email in India.
- HexaFloww includes an Instagram, Messenger, WhatsApp and TikTok inbox with AI replies.
- Drip leads on onsite pop-ups, 90+ store integrations and free migration help.

Drip is an email marketing platform built for e-commerce, with store-triggered workflows, onsite campaigns and integrations with Shopify, WooCommerce, BigCommerce and more. HexaFloww is built for Indian brands, where WhatsApp usually drives more recoveries than email.

This page compares the two on cart recovery, email, WhatsApp, the inbox, AI, pop-ups, integrations and pricing. HexaFloww is our product, so read it as an informed opinion. Every Drip fact is taken from Drip’s own website.

## Quick verdict

Drip is a strong e-commerce email platform with pop-ups and many integrations. HexaFloww adds what Indian stores need: WhatsApp cart recovery and order updates, an Instagram DM inbox and AI replies, alongside email, on a flat rupee plan.

**Choose HexaFloww if:**

- Your customers respond faster on WhatsApp than email
- You want WhatsApp order updates and “where’s my order” replies
- You get lots of Instagram DMs
- You want flat pricing that doesn’t rise with your list
- You prefer paying in rupees

**Choose Drip if:**

- Email is your main sales channel
- You want onsite pop-ups built in
- You use WooCommerce, BigCommerce or another platform
- You want free migration help

## Feature comparison

| Feature | HexaFloww | Drip |
| --- | --- | --- |
| Abandoned cart | Yes WhatsApp and email journeys from Shopify | Yes Email workflows from store data |
| Order updates | Yes Placed, fulfilled, delivered and cancelled triggers | Yes Store-triggered workflows |
| “Where’s my order” replies | Yes Automatic WhatsApp replies with phone matching | No Not offered |
| Store integrations | Partial Shopify, plus HubSpot and forms | Yes Shopify, WooCommerce, BigCommerce and 90+ more |
| Workflows | Yes Journeys with email and WhatsApp steps | Yes Up to 50 on the entry tier |
| Segments | Yes Dynamic segments | Yes Dynamic segments |
| Onsite pop-ups | No Not offered | Yes Onsite campaigns |
| A/B testing | Yes Content or send time, automatic winner | Partial Not listed on pricing page |
| WhatsApp campaigns | Yes Wizard, scheduling, safety rails | No Not offered |
| Social DM inbox | Yes WhatsApp, Instagram, Messenger, TikTok | No Not offered |
| AI replies | Yes Trained on your website and store | No Not offered |
| Entry price | Yes ₹999/month WhatsApp; ₹1,999 with email | Yes $39/month for 1–2,500 people |
| Price driver | Yes Flat by plan | Partial Active people and email volume |
| Free trial | Yes 3 days, no card | Yes 14 days, no card |

## Cart recovery: WhatsApp plus email

Both recover carts by email. HexaFloww adds WhatsApp, which Indian shoppers check constantly.

### HexaFloww

- Abandoned-cart trigger from Shopify
- WhatsApp reminder, then email if not read
- Cart details as template variables

### Drip

- Email cart workflows
- Store data in segments
- Onsite campaigns to capture emails

> “You left something in your cart. It’s still waiting for you.”

**Verdict (HexaFloww):** HexaFloww wins for Indian stores.

## Order updates and support

HexaFloww answers order questions on WhatsApp automatically.

### HexaFloww

- Journeys on order placed, fulfilled, delivered or cancelled
- “Where’s my order” replies, only to the matching phone
- Order details from Shopify in real time

### Drip

- Email workflows on store events

**Verdict (HexaFloww):** HexaFloww wins.

## Email marketing: both strong

Both send e-commerce email with segments and workflows.

### HexaFloww

- Drag-and-drop builder and templates
- A/B tests and Smart Send
- Dynamic segments

### Drip

- Unlimited sends on the entry tier
- Up to 50 workflows
- Dynamic segments

**Verdict (Tie):** A tie.

## Inbox and AI replies

Shoppers ask about sizes, stock and delivery in DMs. HexaFloww answers them.

### HexaFloww

- WhatsApp, Instagram, Messenger and TikTok (Growth)
- AI auto-reply trained on your website
- Lead scoring on every chat

### Drip

- No DM inbox
- No AI replies

> “Is this available in size 8, and when will it reach Kochi?”

**Verdict (HexaFloww):** HexaFloww wins.

## Onsite pop-ups: Drip’s edge

Drip includes onsite campaigns to grow your list.

### HexaFloww

- No pop-ups or forms
- Contacts from Shopify, API and form tools

### Drip

- Onsite campaigns

**Verdict (Drip):** Drip wins.

## Store integrations: Drip goes wider

Drip connects to more store platforms.

### HexaFloww

- Deep Shopify integration
- HubSpot, Google Forms, Typeform, JotForm
- REST API

### Drip

- Shopify, WooCommerce, BigCommerce
- 90+ more integrations
- Open API and free migration

**Verdict (Drip):** Drip wins.

## WhatsApp campaigns

HexaFloww sends WhatsApp campaigns with built-in safety rails.

### HexaFloww

- Template campaigns on Meta’s official API
- Frequency caps and quality auto-pause
- Real cost per campaign

### Drip

- No WhatsApp

**Verdict (HexaFloww):** HexaFloww wins.

## Pricing: flat rupees vs dollars by people

Drip’s price grows with active people and email volume. HexaFloww’s is flat.

### HexaFloww

- Growth ₹1,999/month with email, WhatsApp and inbox
- Not tied to contacts
- Paid in rupees

### Drip

- $39/month for 1–2,500 people
- Rises with active people and sends
- 14-day trial

**Verdict (HexaFloww):** HexaFloww wins for growing Indian stores.

## Pricing

Drip prices by active people and email volume in US dollars. HexaFloww publishes flat rupee plans.

### HexaFloww

Flat monthly plans in rupees, limited by projects, seats and AI credits, not by how many contacts you talk to.

| Plan | Price | What you get |
| --- | --- | --- |
| WhatsApp Only | ₹999/mo | WhatsApp marketing, AI assistant, segments, automations · 1 project, 3 seats |
| Growth | ₹1,999/mo | Adds email, social inbox, Google Business Profile, SEO tools · 3 projects, 5 seats |
| Pro | ₹3,999/mo | 5 projects, 10 seats, 5,000 AI credits |
| Business | ₹6,999/mo | 10 projects, 20 seats, 25,000 AI credits |

- Prices before GST; pay in rupees through Razorpay
- Annual billing saves up to 20%
- WhatsApp message fees are billed separately by Meta
- 3-day free trial with Growth features, no card required

### Drip

Priced by active people and monthly email volume, in US dollars.

- **Entry tier:** $39/month for 1–2,500 people; unlimited sends; up to 50 workflows
- **Included:** Onsite campaigns, dynamic segments, unlimited sub-accounts, open API, free migration
- **Integrations:** Shopify, WooCommerce, BigCommerce and 90+ more
- **Trial:** 14 days, no card

## Where Drip is the better choice

- **E-commerce email focus:** Workflows built around store data.
- **Onsite campaigns:** Pop-ups to grow your list.
- **Integrations:** Shopify, WooCommerce, BigCommerce and 90+ more.
- **Free migration:** Help moving from your current tool.

## Who should choose which

- **Indian Shopify brands:** HexaFloww - WhatsApp and email cart recovery with order updates.
- **Instagram-led brands:** HexaFloww - DM inbox, comment rules and AI replies.
- **Restaurants & cloud kitchens:** HexaFloww - WhatsApp offers, Instagram DMs and Google reviews.
- **E-commerce agencies:** HexaFloww - Separate projects for each client store.
- **Email-first stores:** Drip - E-commerce email with pop-ups.
- **WooCommerce & BigCommerce stores:** Drip - Native integrations beyond Shopify.

## Switching from Drip

Moving from Drip is mostly people, unsubscribes and workflows. Shopify connects fresh.

1. **Export people**: Export your people and tags as a CSV.
2. **Export unsubscribes**: Import them to HexaFloww’s suppression list.
3. **Connect Shopify**: Connect your store so customers, carts and orders sync.
4. **Set up sending**: Add your SMTP or Amazon SES details and verify your domain.
5. **Connect WhatsApp**: Connect your number and submit cart and order templates.
6. **Rebuild workflows**: Recreate cart and post-purchase journeys with WhatsApp and email steps.

Collect WhatsApp opt-ins at checkout before your first cart campaign.

## The bottom line

Drip is a strong e-commerce email platform with pop-ups and many integrations, and a good fit for email-first stores.

For Indian online stores that recover carts and answer customers on WhatsApp and Instagram, HexaFloww adds those channels to email on a flat rupee plan from ₹999/month.

## Frequently asked questions

### Is HexaFloww a good Drip alternative?

Yes, for Indian online stores. HexaFloww runs email and WhatsApp journeys on Shopify carts and orders, answers “where’s my order” on WhatsApp, and includes an Instagram DM inbox and AI replies, all priced in rupees. If you sell mainly by email and want onsite pop-ups, Drip is a strong option.

### How much does Drip cost?

Drip’s pricing page shows $39/month for 1–2,500 people with unlimited email sends and up to 50 workflows. It says cost depends on active people and monthly email volume. There’s a 14-day free trial with no card.

### How much does HexaFloww cost?

HexaFloww starts at ₹999/month for the WhatsApp Only plan. Growth costs ₹1,999/month and adds email, the social inbox and Google Business Profile tools. Pro is ₹3,999 and Business is ₹6,999. Prices are before GST, and WhatsApp message fees are billed separately by Meta.

### Does Drip support WhatsApp?

Drip’s pricing page doesn’t mention WhatsApp or SMS. HexaFloww is WhatsApp-first, with cart and order journeys, templates and a two-way inbox.

### Which is better for abandoned cart recovery?

Both handle it by email. HexaFloww can also send the reminder on WhatsApp, then follow up by email if it isn’t read, useful in India, where WhatsApp is checked far more often.

### Does HexaFloww have pop-ups or sign-up forms?

No. HexaFloww collects contacts from Shopify, your website via API, form tools and WhatsApp. Drip includes onsite campaigns such as pop-ups.

### Which stores does HexaFloww integrate with?

HexaFloww integrates with Shopify for customers, carts, orders and fulfilment, plus HubSpot, Google Forms, Typeform and JotForm, and has a REST API. Drip lists Shopify, WooCommerce, BigCommerce and 90+ more.

### Can I move from Drip to HexaFloww?

Yes. Export your people and unsubscribes, connect Shopify to HexaFloww, add your sending domain and rebuild your cart and post-purchase workflows with email and WhatsApp steps.

## Sources

- Drip’s official pricing page, entry tier, pricing basis, features, integrations and trial, checked 10 October 2026
- HexaFloww pricing and product, plans, limits, trial and features, our own product