# HexaFloww vs Brevo: WhatsApp Without the Premium Plan

_Source: https://hexafloww.com/compare/hexafloww-vs-brevo · Competitor facts last verified 2026-10-09_

> **Quick answer:** For Indian businesses that want WhatsApp alongside email, HexaFloww is the better value: WhatsApp campaigns are included from ₹999/month, together with email, a social inbox, AI auto-replies and Google review tools. Brevo is a strong, low-cost email and SMS platform, but its WhatsApp campaigns are only in its Professional and Enterprise plans.

## Key takeaways

- Brevo lists WhatsApp campaigns only in its Professional and Enterprise plans; Professional is listed at $499/month.
- HexaFloww includes WhatsApp campaigns in every plan, from ₹999/month, billed in rupees.
- Brevo is strong and inexpensive for email, with a free plan of 300 emails a day and paid plans from $9/month.
- HexaFloww adds a social inbox, AI replies trained on your business, Google review tools and WhatsApp booking.
- Brevo leads on SMS, transactional email, push notifications and 150+ integrations.

Brevo (formerly Sendinblue) is a popular, affordable email platform that has grown into SMS, WhatsApp, live chat and a sales CRM. For many Indian businesses, the question is simple: how do I get WhatsApp and email together without paying for a premium plan?

This page compares the two on email, WhatsApp, the inbox, AI, automations, reviews, SMS, multi-brand use and integrations. HexaFloww is our product, so read it as an informed opinion — every Brevo fact is taken from Brevo’s own website.

## Quick verdict

Brevo is an excellent value email platform with a broad channel list, but WhatsApp campaigns sit in its Professional plan. HexaFloww includes WhatsApp in every plan, alongside email, a social inbox, AI replies and Google reviews, priced in rupees.

**Choose HexaFloww if:**

- You want WhatsApp campaigns without a premium-tier plan
- Your customers message you on Instagram, Facebook or WhatsApp
- You want AI replies trained on your own website and documents
- You manage Google reviews or several brands and clients
- You prefer to pay in rupees

**Choose Brevo if:**

- You mainly need low-cost email and SMS
- You send transactional email through an API or SMTP relay
- You want web and mobile push notifications
- You rely on a large integration library or a built-in sales CRM

## Feature comparison

| Feature | HexaFloww | Brevo |
| --- | --- | --- |
| Drag-and-drop builder & templates | Yes — Builder with reusable templates | Yes — Builder with industry templates |
| A/B testing | Yes — Content or send time, automatic winner | Yes — Subject and content tests on Standard+ |
| Best-time sending | Yes — Smart Send at each contact’s usual hour | Yes — AI send time optimisation on Standard+ |
| Free plan | No — 3-day trial instead | Yes — 300 emails a day |
| WhatsApp campaigns | Yes — Every plan, from ₹999/month | Partial — Professional ($499/month) and Enterprise only |
| WhatsApp safety rails | Yes — Consent, frequency caps, quality auto-pause | Partial — Not detailed on Brevo’s plan pages |
| WhatsApp booking & Flows | Yes — Slot booking, reminders, Google Calendar sync | No — Not listed |
| SMS | No — Not offered | Yes — Available; credits sold separately |
| Web & mobile push | No — Not offered | Partial — Professional plan |
| Conversations inbox | Yes — Messenger, Instagram, WhatsApp and TikTok | Yes — Live chat, chatbot and WhatsApp in Conversations |
| AI auto-replies | Yes — Trained on your website and documents, human handoff | Partial — Chatbot for website chat |
| AI for marketers | Yes — AI marketing assistant, lead scoring on chats | Yes — AI content, AI segmentation and data analyst (Aura AI) |
| Email + WhatsApp journeys | Yes — Included in every plan | Partial — Automation from Standard; WhatsApp from Professional |
| Google reviews & SEO | Yes — Review replies, posts, Search Console, GA4, SEO audit | No — Not offered |
| Sales CRM & loyalty | Partial — Lead scoring and assignment, no deal pipeline | Yes — Sales pipelines; loyalty and wallet on Enterprise |
| Integrations | Partial — Shopify, HubSpot, Google Forms, Typeform, JotForm + API | Yes — 150+ integrations |
| Currency | Yes — Rupees, GST added at checkout | Partial — Listed in US dollars |
| Multiple brands / clients | Yes — 3–10 projects included | Partial — Multi-account management on Enterprise |
| Team seats | Yes — 3–20 seats by plan | Partial — Multi-user access (10 seats) on Professional |

## Email marketing: both are solid

Brevo built its name on affordable email, and it shows. HexaFloww covers the same everyday needs, so for most SMBs email alone won’t decide it.

### HexaFloww

- Drag-and-drop builder and reusable templates
- A/B tests on content or send time, with automatic winner
- Smart Send at each contact’s usual opening hour
- Dynamic segments on fields, opens and clicks
- Your own SMTP or AWS SES sender

### Brevo

- Free plan with 300 emails a day
- Starter from 5,000 emails a month
- A/B tests and AI send time optimisation on Standard
- Landing pages and web event tracking on Standard

**Verdict (Tie):** A tie for everyday email; Brevo’s free and entry plans are hard to beat on price for email alone.

## WhatsApp: included vs premium-only

This is the biggest difference. Brevo lists WhatsApp campaigns only in its Professional and Enterprise plans. HexaFloww includes WhatsApp in every plan.

### HexaFloww

- WhatsApp campaigns from ₹999/month
- Meta’s official Cloud API with your own number
- Consent checks, frequency caps and quality-based auto-pause
- Real cost per campaign at Meta’s rates; Meta bills message fees
- WhatsApp Flows and appointment booking

### Brevo

- Certified WhatsApp Business Solution Provider
- WhatsApp campaigns on Professional ($499/month) and Enterprise
- Replies managed in Brevo’s Conversations tool
- WhatsApp steps in automation workflows

**Verdict (HexaFloww):** HexaFloww wins clearly for SMBs that want WhatsApp without a premium plan.

## Inbox: social DMs vs website chat

Both tools give your team a shared place to reply. They focus on different channels.

### HexaFloww

- Messenger, Instagram DMs, WhatsApp and TikTok in one inbox
- Assignment with an email to the assignee
- Keyword auto-replies and AI reply suggestions

### Brevo

- Website live chat, free to add
- Chatbot for website conversations
- WhatsApp conversations in the same tool

**Verdict (Tie):** HexaFloww for social DMs; Brevo if website live chat is your main channel.

## AI: customer replies vs marketing analytics

Both platforms use AI, aimed at different jobs. HexaFloww’s answers your customers; Brevo’s Aura AI focuses on content, segments and data questions.

### HexaFloww

- AI auto-reply trained on your website, documents and notes
- Hands chats to a human when it should
- Removes any link that isn’t from your own site
- Scores every inbound chat for buying intent from 1 to 10

### Brevo

- AI content generator for subject lines and copy
- AI segmentation and AI data analyst on Professional
- AI send time optimisation on Standard

> “What are your clinic timings on Sunday, and can I book a cleaning?”

**Verdict (Tie):** Different strengths: HexaFloww for AI customer replies, Brevo for AI-assisted analysis.

## Automations: email + WhatsApp at an SMB price

Brevo’s automation is capable, but adding WhatsApp steps needs the Professional plan. In HexaFloww, every plan can mix both channels.

### HexaFloww

- Journeys with wait, email, WhatsApp, segment and condition steps
- Conditions on email opens and WhatsApp delivered, read or replied
- Triggers for sign-ups, inactivity, opt-ins and Shopify cart or order events

### Brevo

- Unlimited multi-step workflows on Standard
- Web and custom-event triggers
- WhatsApp, push and popups in workflows on Professional

> “Email the festive sale to everyone, then WhatsApp the people who didn’t open it within two days.”

**Verdict (HexaFloww):** HexaFloww wins for email + WhatsApp journeys without a premium plan.

## Google reviews and website SEO

For local and service businesses, Google is where new customers start. HexaFloww covers it; Brevo doesn’t.

### HexaFloww

- Reply to Google reviews with AI-drafted suggestions
- Publish Google Business Profile posts
- Search Console and Google Analytics 4 reports
- PageSpeed checks and an SEO audit

### Brevo

- No Google review management
- No SEO or Search Console reporting

**Verdict (HexaFloww):** Only HexaFloww helps you get found on Google.

## Several brands or clients on one plan

Agencies and multi-brand businesses need separate data per brand. HexaFloww builds that into its everyday plans.

### HexaFloww

- 3 projects on Growth, 5 on Pro, 10 on Business
- Each project has its own contacts, channels and team access
- Seats from 3 to 20 by plan

### Brevo

- Multi-account management on Enterprise
- 10 seats included on Professional

**Verdict (HexaFloww):** HexaFloww wins for agencies on an SMB budget.

## SMS, push and transactional email: Brevo’s edge

Brevo covers more message types, especially for product and developer teams.

### HexaFloww

- No SMS or push notifications
- Booking reminders and order updates go over WhatsApp

### Brevo

- SMS with separately sold credits
- Transactional email, SMS and WhatsApp via API and SMTP relay
- Web and mobile push on Professional

**Verdict (Brevo):** Brevo wins if you need SMS, push or a transactional email API.

## Integrations and CRM: Brevo goes wider

If your stack depends on a specific tool or you want a built-in deal pipeline, Brevo has more ready-made options.

### HexaFloww

- Direct contact sync with Shopify, HubSpot, Google Forms, Typeform and JotForm
- Social lead scoring and assignment
- REST API with per-project keys

### Brevo

- 150+ integrations, including Shopify, WordPress, Stripe and Zapier
- Sales pipelines and sales automation
- Loyalty programme and mobile wallet on Enterprise

**Verdict (Brevo):** Brevo wins on integrations and CRM depth.

## Pricing

Brevo’s entry plans are cheap for email; the gap opens when you need WhatsApp.

### HexaFloww

Flat monthly plans in rupees, limited by projects, seats and AI credits — not by how many contacts you talk to.

| Plan | Price | What you get |
| --- | --- | --- |
| WhatsApp Only | ₹999/mo | WhatsApp marketing, AI assistant, segments, automations · 1 project, 3 seats |
| Growth | ₹1,999/mo | Adds email, social inbox, Google Business Profile, SEO tools · 3 projects, 5 seats |
| Pro | ₹3,999/mo | 5 projects, 10 seats, 5,000 AI credits |
| Business | ₹6,999/mo | 10 projects, 20 seats, 25,000 AI credits |

- Prices before GST; pay in rupees through Razorpay
- Annual billing saves up to 20%
- WhatsApp message fees are billed separately by Meta
- 3-day free trial with Growth features, no card required

### Brevo

Plans priced in US dollars, growing with email volume, with about 10% off for yearly billing.

- **Free:** 300 emails a day
- **Starter:** From $9/month; from 5,000 emails a month; SMS credits sold separately
- **Standard:** From $18/month; automation, A/B tests, AI send time, landing pages
- **Professional:** From $499/month; adds WhatsApp, push, popups, 10 seats, phone support
- **Enterprise:** From $2,499/month; multi-account management, SSO, dedicated IP

## Where Brevo is the better choice

- **Free and low-cost email:** A free plan with 300 emails a day and paid plans from $9/month.
- **SMS and push:** SMS credits and web and mobile push notifications, which HexaFloww doesn’t offer.
- **Transactional messaging:** Email, SMS and WhatsApp via API and SMTP relay for product teams.
- **Integrations and CRM:** 150+ integrations plus sales pipelines and loyalty tools.

## Who should choose which

- **D2C & Shopify brands:** HexaFloww — WhatsApp cart and order updates plus email, without moving to a $499 plan.
- **Clinics, salons & coaching:** HexaFloww — WhatsApp booking with reminders, Google review replies and an AI first responder.
- **Marketing agencies:** HexaFloww — Several client projects on one plan, each with separate data and channels.
- **Real estate teams:** HexaFloww — Leads from WhatsApp, Instagram and forms in one inbox, scored for buying intent.
- **Email-only senders on a budget:** Brevo — Brevo’s free and Starter plans are very affordable for email alone.
- **Product & developer teams:** Brevo — Transactional email, SMS and push via API suit app and SaaS products.

## Switching from Brevo

Moving is mostly about contacts and your email sender. WhatsApp and social accounts connect fresh in HexaFloww.

1. **Export your contacts** — Download your Brevo contacts and lists as a CSV, including attributes you segment on.
2. **Export opt-outs** — Download blocklisted and unsubscribed contacts so they go straight onto the suppression list.
3. **Import and map fields** — Import the CSV into HexaFloww and map each column to a contact field.
4. **Connect your sender** — Add your own SMTP or AWS SES account and send a test email.
5. **Connect WhatsApp** — Connect your WhatsApp Business number and sync or submit your message templates.
6. **Rebuild journeys** — Recreate your key workflows, adding WhatsApp steps where they help.

If your number is already connected to Brevo’s WhatsApp, disconnect it there first — a number can only be linked to one provider at a time.

## The bottom line

Brevo is a strong, affordable platform for email, SMS and transactional messaging, and a great fit for email-led teams and product companies.

But for Indian businesses that sell and support customers on WhatsApp and Instagram, HexaFloww includes those channels — plus AI replies, bookings and Google reviews — in every plan from ₹999/month, billed in rupees.

## Frequently asked questions

### Is HexaFloww a good Brevo alternative?

Yes, if WhatsApp matters to you. HexaFloww covers email campaigns, segments and automations like Brevo, and includes WhatsApp campaigns, a social inbox, AI auto-replies and Google review tools in every plan from ₹999/month. Brevo remains stronger for SMS, transactional email and integrations.

### Does Brevo support WhatsApp marketing?

Yes, but Brevo’s pricing and WhatsApp pages list WhatsApp campaigns only in its Professional and Enterprise plans. Professional is listed at $499/month on Brevo’s pricing page, so WhatsApp isn’t available on its Free, Starter or Standard plans.

### How much does Brevo cost?

Brevo’s pricing page lists a free plan with 300 emails a day, Starter from $9/month, Standard from $18/month, Professional from $499/month and Enterprise from $2,499/month, with about 10% off for yearly billing. Prices are shown in US dollars and grow with email volume.

### How much does HexaFloww cost?

HexaFloww starts at ₹999/month for the WhatsApp Only plan. Growth costs ₹1,999/month and adds email, the social inbox and Google Business Profile tools. Pro is ₹3,999 and Business is ₹6,999. Prices are before GST, and WhatsApp message fees are billed separately by Meta.

### Does Brevo have a free plan?

Yes. Brevo’s free plan lets you send up to 300 emails a day once your account is approved for sending. HexaFloww doesn’t have a free plan, but offers a 3-day trial with Growth features and no credit card.

### Which is better for agencies managing several clients?

HexaFloww includes 3 to 10 separate projects in its Growth, Pro and Business plans, each with its own contacts, channels and team access. Brevo lists multi-account management for several brands in its Enterprise plan.

### Does HexaFloww offer SMS like Brevo?

No. HexaFloww doesn’t send SMS. For Indian customers it uses WhatsApp for the same job — offers, reminders and order updates — with consent and frequency caps built in. If SMS is essential, Brevo is the better fit.

### Can I move from Brevo to HexaFloww?

Yes. Export your contacts from Brevo as a CSV and import them into HexaFloww, keeping unsubscribed contacts on the suppression list. Then connect your email sender, WhatsApp number and social accounts.

## Sources

- Brevo’s official pricing page — plans, prices, email limits and plan features — checked 9 October 2026
- Brevo’s WhatsApp marketing feature page — WhatsApp campaigns on Professional and Enterprise — checked 9 October 2026
- HexaFloww pricing and product — plans, limits, trial and features — our own product