# HexaFloww vs AiSensy: WhatsApp Plus Email, Inbox and AI

_Source: https://hexafloww.com/compare/hexafloww-vs-aisensy · Competitor facts last verified 2026-10-09_

> **Quick answer:** If WhatsApp is only one of your channels, HexaFloww is the better fit: from ₹999/month it runs WhatsApp campaigns with number-protection rails, and its Growth plan adds email, an Instagram and Facebook inbox, AI replies and Google reviews. AiSensy is the stronger WhatsApp-only pick for chatbots, in-chat payments and Click-to-WhatsApp ads.

## Key takeaways

- Both HexaFloww and AiSensy run WhatsApp broadcasts, templates and a shared team inbox on Meta’s official API.
- AiSensy lists Basic from ₹1,500/month and Pro from ₹3,200/month; its chatbot and AI agent builders are paid add-ons.
- HexaFloww starts at ₹999/month and adds consent checks, frequency caps and quality-based auto-pause to protect your number.
- HexaFloww adds email, an Instagram, Facebook and TikTok inbox, WhatsApp booking and Google reviews — AiSensy is WhatsApp-only.
- AiSensy leads on its drag-and-drop chatbot builder, in-chat payments, Click-to-WhatsApp ads tools and button click tracking.

AiSensy is one of the most widely used WhatsApp Business API tools in India, known for low entry pricing, broadcasts, retargeting and Click-to-WhatsApp ads. But most Indian businesses also send email, answer Instagram DMs and manage Google reviews — and that usually means more tools.

This page compares the two on WhatsApp campaigns, number safety, the inbox, AI, chatbots and payments, ads, email, booking and Google reviews. HexaFloww is our product, so read it as an informed opinion — every AiSensy fact is taken from AiSensy’s own website.

## Quick verdict

AiSensy is a focused, affordable WhatsApp platform with strong chatbot, payment and ads tooling. HexaFloww is built around the whole marketing workflow: WhatsApp with safety rails, plus email, a social inbox, AI replies, bookings and Google reviews in one rupee-priced subscription.

**Choose HexaFloww if:**

- You send email newsletters as well as WhatsApp campaigns
- Customers message you on Instagram and Facebook, not just WhatsApp
- You want AI replies included, trained on your own website
- You take appointments and want WhatsApp booking with reminders
- You manage Google reviews or several brands on one plan

**Choose AiSensy if:**

- Your marketing runs entirely on WhatsApp
- You want a drag-and-drop chatbot builder
- You collect payments inside WhatsApp chats
- You run Click-to-WhatsApp ads and want to retarget button clicks

## Feature comparison

| Feature | HexaFloww | AiSensy |
| --- | --- | --- |
| Official WhatsApp Business API | Yes — Meta Cloud API, your own number | Yes — Official Business Solution Partner |
| Broadcasts & scheduling | Yes — 4-step wizard, scheduling and wave sending in every plan | Yes — Broadcasts from Basic; scheduler on Pro |
| Number-protection rails | Yes — Frequency caps, quality auto-pause, failure circuit breaker | Partial — Opt-out handling; no equivalent rails listed |
| Click tracking & retargeting | Partial — Delivered, read and replied, used in journeys | Yes — Button click tracking and retargeting on Pro |
| WhatsApp Flows & booking | Yes — Flows, slot booking, reminders, Google Calendar sync | Partial — WhatsApp Forms for leads and appointments |
| In-chat payments | No — Not offered | Yes — UPI, cards and net banking in chat |
| Team inbox | Yes — WhatsApp, Messenger, Instagram and TikTok | Partial — WhatsApp live chat with routing rules |
| AI auto-replies | Yes — Trained on your website and documents, human handoff | Partial — AI agent builder add-on, ₹1,350/month |
| Chatbot builder | Partial — Keyword auto-replies, no visual builder | Yes — Drag-and-drop builder add-on, ₹2,500/month |
| Buying-intent scoring | Yes — Every inbound chat scored 1 to 10 | Partial — AI lead segregation |
| Email campaigns | Yes — Builder, A/B tests, Smart Send (Growth plan) | No — Not offered |
| Email + WhatsApp journeys | Yes — One automation across both channels | Partial — WhatsApp-only automation |
| Google reviews & SEO | Yes — Review replies, posts, Search Console, GA4, SEO audit | No — Not offered |
| Click-to-WhatsApp ads | Partial — Free WhatsApp link, QR and chat button tools | Yes — Ads manager with AI ad creative tools |
| Integrations | Partial — Shopify, HubSpot, Google Forms, Typeform, JotForm + API | Yes — Shopify, WooCommerce, Razorpay + 2,000 via connectors |
| Starting price | Yes — ₹999/month, scheduling included | Yes — Basic ₹1,500/month; Pro ₹3,200/month |
| Free plan | No — 3-day trial instead | Partial — Free Forever plan, no broadcasts |
| Message fees | Yes — Billed by Meta; real cost tracked per campaign | Yes — Prepaid wallet; ₹1.09 per marketing message in India |
| Multiple brands / clients | Yes — 3–10 projects on Growth, Pro and Business | Partial — One WhatsApp number per account |

## WhatsApp campaigns: both do the basics well

Broadcasting approved templates to a segmented list is the core job of both tools, and both handle it well. The differences are in which plan you need and what you track.

### HexaFloww

- 4-step campaign wizard with a live audience preview
- Scheduling and wave sending in every plan from ₹999/month
- Template builder with media headers and live preview
- Delivered, read and replied tracking per recipient

### AiSensy

- Broadcasts with filters and personalisation from Basic
- Scheduling up to 2 months ahead on Pro
- Button click tracking and retargeting on Pro
- Template approvals and contact import and export

**Verdict (Tie):** A tie: HexaFloww includes scheduling at a lower price; AiSensy Pro tracks button clicks.

## Number safety and cost tracking

A WhatsApp number that gets blocked or reported too often drops in quality and messaging limits. HexaFloww builds protection into every campaign.

### HexaFloww

- Opt-in enforced and suppressed contacts skipped automatically
- Per-contact frequency caps, default 24 hours and 3 a week
- Campaigns auto-pause if your quality rating turns red
- Stops a campaign if over 20% of early sends fail
- Each message priced at Meta’s rate card for real campaign cost

### AiSensy

- Opt-out handling and contact filters
- Message charges deducted from a prepaid wallet
- Lists ₹1.09 per marketing message in India

**Verdict (HexaFloww):** HexaFloww wins for protecting your number and knowing your real spend.

## Inbox: WhatsApp only vs every social channel

AiSensy’s live chat is built for WhatsApp. HexaFloww puts WhatsApp, Instagram, Facebook and TikTok messages in one queue.

### HexaFloww

- Messenger, Instagram DMs, WhatsApp and TikTok in one inbox (Growth)
- Assignment with an email to the assignee
- Keyword auto-replies and AI reply suggestions

### AiSensy

- Multi-agent WhatsApp live chat on one number
- Rules that tag and route chats automatically
- Chat CRM with tags, history and custom attributes

**Verdict (HexaFloww):** HexaFloww wins if customers reach you on Instagram or Facebook as well as WhatsApp.

## AI replies: included vs add-on

Both tools can answer customers with AI that knows your business. AiSensy sells it as an add-on; HexaFloww includes it and uses AI credits.

### HexaFloww

- AI auto-reply trained on your website, documents and notes
- Hands chats to a human when it should
- Removes any link that isn’t from your own site
- Scores every inbound chat for buying intent from 1 to 10

### AiSensy

- AI agent builder at ₹1,350/month with 1,000 AI messages
- Knowledge base Q&A and long-term user memory
- Tool calling and API integrations

> “What are your clinic timings on Sunday, and can I book a cleaning?”

**Verdict (Tie):** A tie on capability; HexaFloww includes AI replies, AiSensy’s agent builder adds tool calling.

## Email marketing: only in HexaFloww

AiSensy doesn’t send email campaigns, so AiSensy users who send newsletters pay for a second tool. HexaFloww’s Growth plan includes email.

### HexaFloww

- Drag-and-drop builder and reusable templates
- A/B tests on content or send time, with automatic winner
- Smart Send at each contact’s usual opening hour
- Email and WhatsApp steps in the same journey

### AiSensy

- No email campaigns
- Automation and retargeting are WhatsApp-only

> “Email the festive sale to everyone, then WhatsApp the people who didn’t open it within two days.”

**Verdict (HexaFloww):** HexaFloww wins — email and WhatsApp in one plan and one journey.

## Appointments: WhatsApp booking with reminders

Clinics, salons and coaching centres take bookings on WhatsApp all day. Both tools capture them; HexaFloww also handles slots and reminders.

### HexaFloww

- Booking inside WhatsApp with live slot availability
- Automatic reminders before each appointment
- One-way sync to Google Calendar
- Customer and admin notified on every booking

### AiSensy

- WhatsApp Forms to capture leads and appointment requests
- Feedback collection inside the chat

**Verdict (HexaFloww):** HexaFloww wins for businesses that run on appointments.

## Google reviews and website SEO

For local businesses, Google is where new customers start. HexaFloww covers it; AiSensy doesn’t.

### HexaFloww

- Reply to Google reviews with AI-drafted suggestions
- Publish Google Business Profile posts
- Search Console and Google Analytics 4 reports
- PageSpeed checks and an SEO audit

### AiSensy

- No Google review management
- No SEO or Search Console reporting

**Verdict (HexaFloww):** Only HexaFloww helps you get found on Google.

## Chatbots and payments: AiSensy’s edge

If you want to design guided chat flows by hand and take money inside WhatsApp, AiSensy has more built for it.

### HexaFloww

- Keyword auto-replies and AI replies instead of a visual builder
- WhatsApp Flows for forms and bookings
- Shopify cart and order updates over WhatsApp
- No in-chat payments

### AiSensy

- Drag-and-drop chatbot builder (₹2,500/month add-on, 5 bots)
- Payments by UPI, cards and net banking in chat
- Product carousels, cart management and catalogs
- Shopify and WooCommerce cart reminders

**Verdict (AiSensy):** AiSensy wins for visual chatbots and in-chat payments.

## Click-to-WhatsApp ads and growth tools

AiSensy has invested heavily in turning Facebook and Instagram ads into WhatsApp chats.

### HexaFloww

- Free WhatsApp link, QR code and chat button generators
- No ads manager

### AiSensy

- Click-to-WhatsApp ads manager for Facebook and Instagram
- AI ad creative and template generators
- Free website widget, QR code and link
- 2,000+ integrations through native apps and connectors

**Verdict (AiSensy):** AiSensy wins if paid Click-to-WhatsApp ads drive your growth.

## Pricing

AiSensy’s plans are WhatsApp-only, with chatbots and AI agents as add-ons. HexaFloww starts lower and adds channels as you move up.

### HexaFloww

Flat monthly plans in rupees, limited by projects, seats and AI credits — not by how many contacts you talk to.

| Plan | Price | What you get |
| --- | --- | --- |
| WhatsApp Only | ₹999/mo | WhatsApp marketing, AI assistant, segments, automations · 1 project, 3 seats |
| Growth | ₹1,999/mo | Adds email, social inbox, Google Business Profile, SEO tools · 3 projects, 5 seats |
| Pro | ₹3,999/mo | 5 projects, 10 seats, 5,000 AI credits |
| Business | ₹6,999/mo | 10 projects, 20 seats, 25,000 AI credits |

- Prices before GST; pay in rupees through Razorpay
- Annual billing saves up to 20%
- WhatsApp message fees are billed separately by Meta
- 3-day free trial with Growth features, no card required

### AiSensy

Plans priced in rupees with 5% off quarterly and 10% off yearly billing; WhatsApp message charges paid from a prepaid wallet.

- **Free Forever:** WhatsApp API access and live chat for one agent; no broadcasts, chatbots or integrations
- **Basic:** From ₹1,500/month; broadcasts, 10 tags and 5 custom attributes
- **Pro:** From ₹3,200/month; scheduler, click tracking and retargeting, 100 tags and 20 attributes
- **Chatbot builder add-on:** ₹2,500/month for 5 drag-and-drop chatbots
- **AI agent builder add-on:** ₹1,350/month including 1,000 AI messages
- **Messages:** ₹1.09 per marketing message and ₹0.145 per utility message in India; ₹50 free credits on sign-up

## Where AiSensy is the better choice

- **Visual chatbot builder:** Drag-and-drop flows triggered by keywords, templates, QR codes or ads.
- **Payments in WhatsApp:** UPI, card and net-banking payments without leaving the chat.
- **Click-to-WhatsApp ads:** An ads manager with AI creative tools for Facebook and Instagram ads.
- **Click tracking and retargeting:** Pro tracks who tapped each broadcast button and retargets them.

## Who should choose which

- **D2C & Shopify brands:** HexaFloww — WhatsApp cart and order updates, email and Instagram DMs in one plan.
- **Clinics, salons & coaching:** HexaFloww — WhatsApp booking with reminders, Google review replies and an AI first responder.
- **Marketing agencies:** HexaFloww — Several client projects on one plan, each with separate data and channels.
- **Education & admissions:** HexaFloww — Enquiries from WhatsApp, Instagram and forms in one inbox, scored for intent.
- **Ad-driven WhatsApp sellers:** AiSensy — Click-to-WhatsApp ads, chatbots and in-chat payments in one WhatsApp tool.
- **WhatsApp-only support teams:** AiSensy — Large teams that live in WhatsApp chat and want visual bot flows.

## Switching from AiSensy

Moving is mostly about contacts, templates and your number. Email and social accounts connect fresh in HexaFloww.

1. **Export your contacts** — Download your AiSensy contacts as a CSV, including tags and custom attributes.
2. **Note your opt-outs** — Keep a list of contacts who opted out so they go straight onto the suppression list.
3. **Import and map fields** — Import the CSV into HexaFloww and map tags and attributes to contact fields.
4. **Move your number** — Disconnect your WhatsApp number from AiSensy, then connect it to HexaFloww.
5. **Sync your templates** — Sync your approved templates from Meta or re-submit any that don’t carry over.
6. **Rebuild automations** — Recreate key auto-replies and journeys, adding email and AI replies where they help.

A WhatsApp number can only be linked to one provider at a time, so plan the switch for a quiet hour.

## The bottom line

AiSensy is a capable, affordable WhatsApp platform, and a strong pick for businesses that live on WhatsApp and grow through Click-to-WhatsApp ads, chatbots and in-chat payments.

But for Indian businesses that also send email, answer Instagram DMs, take bookings or manage Google reviews, HexaFloww covers all of it — with safety rails for your number — from ₹999/month, billed in rupees.

## Frequently asked questions

### Is HexaFloww a good AiSensy alternative?

Yes, if you market on more than WhatsApp. HexaFloww covers WhatsApp broadcasts, templates and a team inbox like AiSensy, and adds email campaigns, an Instagram and Facebook inbox, AI replies, WhatsApp booking and Google review tools. AiSensy is stronger for visual chatbots, in-chat payments and Click-to-WhatsApp ads.

### How much does AiSensy cost?

AiSensy’s own comparison page lists Basic from ₹1,500/month and Pro from ₹3,200/month, with 5% off quarterly and 10% off yearly billing. Its drag-and-drop chatbot builder is an add-on at ₹2,500/month and its AI agent builder at ₹1,350/month. WhatsApp message charges are paid separately from a prepaid wallet.

### How much does HexaFloww cost?

HexaFloww starts at ₹999/month for the WhatsApp Only plan. Growth costs ₹1,999/month and adds email, the social inbox and Google Business Profile tools. Pro is ₹3,999 and Business is ₹6,999. Prices are before GST, and WhatsApp message fees are billed separately by Meta.

### Does AiSensy have a free plan?

Yes. AiSensy’s Free Forever plan includes WhatsApp API access and a live chat dashboard for one agent, but not broadcasts, chatbot flows, the campaign scheduler or integrations. AiSensy also lists a 14-day free trial. HexaFloww has no free plan; it offers a 3-day trial with Growth features and no card.

### Does AiSensy support email or Instagram DMs?

Not as marketing channels. AiSensy’s features page is built around WhatsApp, and Instagram and Facebook appear only as Click-to-WhatsApp ad sources. HexaFloww’s Growth plan adds email campaigns and an inbox for Messenger, Instagram DMs, WhatsApp and TikTok.

### Which is safer for my WhatsApp number’s quality rating?

HexaFloww has built-in rails aimed at protecting your number: it enforces opt-in, applies per-contact frequency caps, pauses campaigns if your quality rating turns red and stops a campaign if too many early sends fail. These reduce the blocks and reports that lower your rating and messaging tier.

### Does HexaFloww have a chatbot builder like AiSensy?

Not a drag-and-drop builder. HexaFloww uses keyword auto-replies for fixed answers and an AI auto-reply trained on your website and documents for everything else, with automatic handoff to a human. WhatsApp Flows handle forms and appointment booking.

### Can I move from AiSensy to HexaFloww without losing my number?

Yes. Your WhatsApp Business number belongs to your Meta account, so it can be connected to HexaFloww after you disconnect it from AiSensy. Export your contacts with their tags as a CSV, and sync or re-submit your approved templates.

## Sources

- AiSensy’s official pricing page — add-on prices, billing discounts and message charges — checked 9 October 2026
- AiSensy’s official comparison page — Basic and Pro plan prices, free plan and 14-day trial — checked 9 October 2026
- AiSensy’s official features page — broadcasts, chatbots, payments, ads, inbox and integrations — checked 9 October 2026
- AiSensy’s blog posts on its Free Forever plan and Basic vs Pro plans — plan limits and Pro-only features — checked 9 October 2026
- HexaFloww pricing and product — plans, limits, trial and features — our own product